Returns - Need to return an item?
Post the item back to our warehouse in Athlone, Westmeath. We recommend An Post.
Full return address is on your packing slip.
Republic of Ireland (DPD Tracked and Insured)
We deliver throughout Republic of Ireland with DPD, see below.
Delivery - Republic of Ireland*
€5.99 - 3 to 5 Working days - Delivered By DPD. Tracked & Insured.
Free Delivery when you spend €50 or more - Save €5.99 - 3 to 5 Working days - Delivered By DPD. Tracked & Insured,
Delivery working days: are defined as Monday to Friday.
Signature required on delivery
For your security and peace of mind, a signature will be required upon delivery of this product. If you're unavailable, DPD will hold your parcel at the nearest depot for collection, or you can easily reschedule the delivery using the link provided by DPD. As part of our secure delivery process, the DPD driver will take a photo of the recipient with the parcel to ensure accurate delivery and verification.
DPD delivery explained:
Flat rate, the delivery fee is per order, doesn’t matter the size of quantity of items.
Fully trackable delivery.
DPD’s innovative Predict™ SMS and email notifications.
GPS location for your delivered parcel.
DPD Parcel insurance.
Picture Proof of Delivery.
Read more details at the end of this page in the "Features included with your DPD delivery" section.
Why don’t we offer standard mail services at lower prices?
DPD provide unbeatable reliability and peace of mind for a fantastic price. It is our responsibility to get your parcel to you on time and in perfect condition, exactly how we’d expect to receive a parcel ourselves. Alternative lower priced mail services simply don’t provide the high level of professionalism, reliability and features that we require.
Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key Dispatch / Delivery Dates for 2024
DPD tracking number: may take 24 hours(after dispatch) to register on their system
DPD delays outside of our control cannot be avoided.
DPD Collection point terms (Ireland): We do not allow parcels in this category to be delivered to DPD pickup locations. Parcels must be signed for by the addressed recipient at the address provided to us when placing your order.
Returns: You have 14 days (from the date of delivery on DPD tracking website) to return this product. Must be unopened, sealed, in resaleable condition and must reach us within the 14 day window.
Warranty: Two year warranty. Unless stated otherwise in the product description.
For detailed information on your 14 day Right to Withdrawal and our return policy, See our FAQ here https://surelookit.com/pages/support
Features included with your DPD delivery:
Fully trackable delivery:
The DPD courier service provides reliable, efficient, fully trackable, delivery throughout the Republic of Ireland. DPD have an extensive network of 34 depots in Ireland meaning there’s always a DPD depot close by. DPD give you unmatched flexibility when you need it. With real time tracking and scan visibility, you know where your parcel is at every stage of the delivery journey. DPD’s innovative communications solutions offer interactive SMS messaging and email telling you when your parcel will arrive, giving you peace of mind and flexibility.
DPD’s innovative Predict™ service:
DPD tell you when your parcel will arrive. We provide DPD with your mobile number and/or email address. On the morning of delivery, DPD send you an SMS and/or email specifying the 1-hour window in which to expect delivery. You can look forward to receiving your parcel within the given time frame or you have the option to reschedule to a more suitable day, right from your phone or computer. Your parcel can also be left in a safe-place if you’re not at home so there is NO need to go hiking to any mail centres or delivery depots.
GPS location for your delivered parcel:
On delivery, contactless proof of delivery is captured for each parcel. GPS coordinates for each delivery are recorded against the delivery location.
DPD Parcel insurance:
Your parcel is safe with DPD. Your parcel is fully insured. This enables us to send a replacement item out to you at no additional cost if you parcel is lost or damaged during transit.
Picture Proof of Delivery:
DPD provide an image to you and us, that drivers capture of each successful delivery.