Computer & phone accessories
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Samsung Galaxy A15, 4G smartphone, dual,SIM, RAM 4 GB, Internal Memory 128 GB, microSD slot, OLED display, 6.5", 2340 x 1080 pixels (90 Hz), 3x rear
DPD tracking number: may take 24 hours(after dispatch) to register on their system
DPD delays outside of our control cannot be avoided.
DPD Collection point terms (Ireland): We do not allow parcels in this category to be delivered to DPD pickup locations. Parcels must be signed for by the addressed recipient at the address provided to us when placing your order.
Fully trackable delivery:
The DPD courier service provides reliable, efficient, fully trackable, delivery throughout the Republic of Ireland. DPD have an extensive network of 34 depots in Ireland meaning there’s always a DPD depot close by. DPD give you unmatched flexibility when you need it. With real time tracking and scan visibility, you know where your parcel is at every stage of the delivery journey. DPD’s innovative communications solutions offer interactive SMS messaging and email telling you when your parcel will arrive, giving you peace of mind and flexibility.
DPD’s innovative Predict™ service:
DPD tell you when your parcel will arrive. We provide DPD with your mobile number and/or email address. On the morning of delivery, DPD send you an SMS and/or email specifying the 1-hour window in which to expect delivery. You can look forward to receiving your parcel within the given time frame or you have the option to reschedule to a more suitable day, right from your phone or computer. Your parcel can also be left in a safe-place if you’re not at home so there is NO need to go hiking to any mail centres or delivery depots.
GPS location for your delivered parcel:
On delivery, contactless proof of delivery is captured for each parcel. GPS coordinates for each delivery are recorded against the delivery location.
DPD Parcel insurance:
Your parcel is safe with DPD. Your parcel is fully insured. This enables us to send a replacement item out to you at no additional cost if you parcel is lost or damaged during transit.
Picture Proof of Delivery:
DPD provide an image to you and us, that drivers capture of each successful delivery.
Ireland: 083 010 9277 , 083 468 7174
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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing DPD Ireland for parcel delivery, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, just send it back to us, and we'll promptly issue a refund. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Out of Stock
Samsung Galaxy A15, 4G smartphone, dual,SIM, RAM 4 GB, Internal Memory 128 GB, microSD slot, OLED display, 6.5", 2340 x 1080 pixels (90 Hz), 3x rear
Manufacturer's Coverage: 2 Year
€242.75
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Samsung Galaxy A15 4G 128GB Blue/Black Enterprise Edition (SM-A155FZKDEUB)
Product Description
The Samsung Galaxy A15 combines style, performance, and affordability in a smartphone. Featuring a 6.5-inch Super AMOLED display with Full HD+ resolution and a 90 Hz refresh rate, it offers an immersive viewing experience with vibrant colors and smooth motion. Photography enthusiasts will appreciate the triple rear camera setup, including a 50-megapixel main sensor, capable of capturing stunning photos and videos in various conditions.
Powered by a 5000 mAh battery, the Galaxy A15 ensures you can go through your day without worrying about recharging. The MediaTek Helio G99 processor ensures smooth operation, whether you're browsing, gaming, or multitasking. With 128 GB of internal storage, expandable via microSD, there's ample space for all your apps, photos, and videos. Additionally, the Galaxy A15 offers enhanced connectivity options and Dolby Atmos sound technology, making it a comprehensive choice for anyone seeking a reliable and feature-packed smartphone.
Key Features
- 6.5" FHD+ Super AMOLED display
- 50MP camera
- Octa-core processor
- Super Fast Charging
Product Features
Super vivid and bright display
The Galaxy A15's 6.5-inch Super AMOLED display boasts vibrant clarity even in direct sunlight with Vision Booster, smooth-scrolling with improved 90 Hz refresh rate, enhanced brightness up to 800 nits, and all-day comfort with reduced blue light thanks to Eye Comfort Shield.
Balanced simplicity
Designed to fulfill. The Galaxy A15 showcases its refined aesthetics through an intuitive frame, glossy back cover, and tidy camera layout.
Pick your lens, find your angle
Go on and express your world. The Galaxy A15 boasts a 50MP main camera for your masterpiece, 5MP ultra-wide and 2MP macro cameras for landscapes and close-ups, and a 13MP front camera for profile-worthy selfies.
Get it done with boosted performance
Your day runs smoother with an octa-core processor for powerful performance while spacious memory and storage options keep your data and contents ready at hand.
Stay in the zone with a 2-day battery
More time to get productive with a 5,000 mAh (typical) battery that lasts for 2 days and recharges rapidly with Super Fast Charging.
Trust in Samsung Knox Vault
Certified EAL5+, Samsung Knox Vault is designed to safeguard your sensitive data, such as PINs, passwords, and patterns, in a separate tamper-resistant storage for protection against software and hardware threats involving voltage, glitches, high temperature, and laser.
Unlock with your fingerprint
Double-checked by the side fingerprint sensor, your security is designed to be accessible only by your fingerprint.
Main Specifications
- Product Description: Samsung Galaxy A15 - blue black - 4G smartphone - 128 GB - GSM
- Product Type: 4G smartphone
- Manufacturer Model Number: SM-A155F/DSN
- Display: OLED display - 2340 x 1080 pixels - 6.5" - 399 ppi - (90 Hz) - Super AMOLED
- Processor: MediaTek Helio G99 2.2 GHz (8-core)
- Memory: RAM 4 GB / 128 GB
- Supported Memory Card: microSDXC slot - up to 1 TB
- Operating System: Android 14 with One UI 6.0
- Main Camera: 50 Megapixel - f/1.8 - focus: automatic
- Second Camera: 5 Megapixel - ultra wide-angle lens - f/2.2
- Third Camera: 2 Megapixel - f/2.4 - macro camera
- Front Camera: 13 Megapixel f/2.0
- SIM Card: Dual-SIM - nano SIM
- Wireless Interface: NFC, Wi-Fi 5, Bluetooth
- Security Devices: Face recognition, fingerprint reader (side)
- Connectors: 3.5 mm headset jack, USB-C
- Talk Time: Up to 3060 minutes
- Colour: Blue black
- Dimensions (WxDxH): 76.8 mm x 8.4 mm x 160.1 mm
- Weight: 200 g
- Repairability Index: 8.3 (out of 10)
- SAR: 0.42 W/kg (head) ¦ 1.29 W/kg (body) ¦ 2.34 W/kg (limb)
- Manufacturer Warranty: 2-year warranty
Extended Specifications
General
- Product Type: Smartphone
- Manufacturer Model Number: SM-A155F/DSN
- Form Factor: Touch
- Width: 76.8 mm
- Depth: 8.4 mm
- Height: 160.1 mm
- Weight: 200 g
- Body Colour: Blue black
Memory
- RAM: 4 GB
- Internal Memory Capacity: 128 GB
- User Memory: 109.1 GB
- Supported Flash Memory Cards: microSDHC, microSD, microSDXC - up to 1 TB
Manufacturer Warranty
- Service & Support: 2-year warranty
- Regional Warranty Exceptions: Spain - 3 years
Processor
- Type: MediaTek Helio G99
- Clock Speed: 2.2 GHz
- Processor Core Qty: 8-core
Miscellaneous
- Compliant Standards: SGS Eye Care Display Certification
- Included Accessories: SIM card removal tool, USB-C to USB-C cable
Display
- Type: OLED display
- Technology: Super AMOLED
- Diagonal Size: 6.5"
- Display Resolution: 2340 x 1080 pixels
- Display Format: Full HD+
- Pixel Density: 399 ppi
- Max Brightness: 800 cd/m²
- Colour Depth: 16.7 million colours
- Enhancement Technology: Eye Comfort Shield
- Refresh Rate: 90 Hz
- Features: Infinity U Display
Battery
- Capacity: 5000 mAh
- Fast Charging Technology: Samsung Super Fast Charging
- Talk Time: 3060 minutes
Run Time Details
- Talk (LTE): up to 3060 min
- Active online usage (LTE): up to 19 hrs
- Playback (video): up to 20 hrs
- Active online usage (Wi-Fi): up to 19 hrs
- Playback (audio): up to 109 hrs
Communications
- Data Transmission: LTE
- 2G Band: 850 GSM, 900 GSM, 1800 GSM, 1900 GSM
- 3G UMTS Band: Band 1, Band 5, Band 8
- 3G UMTS Frequency: 2100, 850, 900
- 4G LTE Band: Band 1, Band 3, Band 5, Band 7, Band 8, Band 20, Band 28, Band 38, Band 41
- 4G LTE Frequency: FDD 2100, FDD 1800+, FDD 850, FDD 2600, FDD 900, FDD 800 DD, FDD 700 APT, TDD 2600, TDD 2500
- Wireless Interface: NFC, IEEE 802.11a/b/g/n/ac, Bluetooth 5.3
Connections
- Connector Type: USB Type-C - 24 pin USB-C
- Headset jack: mini-phone 3.5mm
Phone Features
- Sensors: Accelerometer, geomagnetic sensor, light sensor, virtual proximity sensor
- Security Devices: Face recognition, fingerprint reader (side)
- Additional Features: 5 years of Security Updates, 4 years of OS updates
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband Generation: 4G
- Service Provider: Not specified
- Operating System: Android 14
- User Interface: One UI 6.0
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS
- SIM Card Type: Nano SIM
- SIM Card Qty: Dual-SIM
Input Device
- Multi-touch
Media Player
- Supported Digital Audio Standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA, MID
- Supported Digital Video Standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2, MP4
- Sound Enhancements: Dolby Atmos sound technology
Front Camera
- Sensor Resolution: 13 Megapixel
- Lens Aperture: F/2.0
- Video Resolutions: 1280 x 720 (720p) at 30 fps
- Light Source: Display flash
- Features: Palm shutter
Main Camera
- Sensor Resolution: 50 Megapixel
- Lens Aperture: F/1.8
- Focus Adjustment: Automatic
- Digital Zoom: 10x
- Camera Modes: Panorama, Slow motion mode, Pro mode, night mode, Food, Portrait, AR lens, Macro mode
- Light Source: LED flash
- Video Resolutions: 1920 x 1080 (1080p) at 30 fps, Slo-mo video 1280 x 720 (720p) at 120 fps
- Features: Scene Optimiser
Second Camera
- Sensor Resolution: 5 Megapixel
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/2.2
Third Camera
- Sensor Resolution: 2 Megapixel
- Lens Aperture: F/2.4
- Functions: Macro camera
Sustainability Information
- Repairability Index: 8.3 (out of 10)
SureLookIT.com
Samsung Galaxy A15 4G 128GB Blue/Black Enterprise Edition (SM-A155FZKDEUB)
Product Description
The Samsung Galaxy A15 combines style, performance, and affordability in a smartphone. Featuring a 6.5-inch Super AMOLED display with Full HD+ resolution and a 90 Hz refresh rate, it offers an immersive viewing experience with vibrant colors and smooth motion. Photography enthusiasts will appreciate the triple rear camera setup, including a 50-megapixel main sensor, capable of capturing stunning photos and videos in various conditions.
Powered by a 5000 mAh battery, the Galaxy A15 ensures you can go through your day without worrying about recharging. The MediaTek Helio G99 processor ensures smooth operation, whether you're browsing, gaming, or multitasking. With 128 GB of internal storage, expandable via microSD, there's ample space for all your apps, photos, and videos. Additionally, the Galaxy A15 offers enhanced connectivity options and Dolby Atmos sound technology, making it a comprehensive choice for anyone seeking a reliable and feature-packed smartphone.
Key Features
- 6.5" FHD+ Super AMOLED display
- 50MP camera
- Octa-core processor
- Super Fast Charging
Product Features
Super vivid and bright display
The Galaxy A15's 6.5-inch Super AMOLED display boasts vibrant clarity even in direct sunlight with Vision Booster, smooth-scrolling with improved 90 Hz refresh rate, enhanced brightness up to 800 nits, and all-day comfort with reduced blue light thanks to Eye Comfort Shield.
Balanced simplicity
Designed to fulfill. The Galaxy A15 showcases its refined aesthetics through an intuitive frame, glossy back cover, and tidy camera layout.
Pick your lens, find your angle
Go on and express your world. The Galaxy A15 boasts a 50MP main camera for your masterpiece, 5MP ultra-wide and 2MP macro cameras for landscapes and close-ups, and a 13MP front camera for profile-worthy selfies.
Get it done with boosted performance
Your day runs smoother with an octa-core processor for powerful performance while spacious memory and storage options keep your data and contents ready at hand.
Stay in the zone with a 2-day battery
More time to get productive with a 5,000 mAh (typical) battery that lasts for 2 days and recharges rapidly with Super Fast Charging.
Trust in Samsung Knox Vault
Certified EAL5+, Samsung Knox Vault is designed to safeguard your sensitive data, such as PINs, passwords, and patterns, in a separate tamper-resistant storage for protection against software and hardware threats involving voltage, glitches, high temperature, and laser.
Unlock with your fingerprint
Double-checked by the side fingerprint sensor, your security is designed to be accessible only by your fingerprint.
Main Specifications
- Product Description: Samsung Galaxy A15 - blue black - 4G smartphone - 128 GB - GSM
- Product Type: 4G smartphone
- Manufacturer Model Number: SM-A155F/DSN
- Display: OLED display - 2340 x 1080 pixels - 6.5" - 399 ppi - (90 Hz) - Super AMOLED
- Processor: MediaTek Helio G99 2.2 GHz (8-core)
- Memory: RAM 4 GB / 128 GB
- Supported Memory Card: microSDXC slot - up to 1 TB
- Operating System: Android 14 with One UI 6.0
- Main Camera: 50 Megapixel - f/1.8 - focus: automatic
- Second Camera: 5 Megapixel - ultra wide-angle lens - f/2.2
- Third Camera: 2 Megapixel - f/2.4 - macro camera
- Front Camera: 13 Megapixel f/2.0
- SIM Card: Dual-SIM - nano SIM
- Wireless Interface: NFC, Wi-Fi 5, Bluetooth
- Security Devices: Face recognition, fingerprint reader (side)
- Connectors: 3.5 mm headset jack, USB-C
- Talk Time: Up to 3060 minutes
- Colour: Blue black
- Dimensions (WxDxH): 76.8 mm x 8.4 mm x 160.1 mm
- Weight: 200 g
- Repairability Index: 8.3 (out of 10)
- SAR: 0.42 W/kg (head) ¦ 1.29 W/kg (body) ¦ 2.34 W/kg (limb)
- Manufacturer Warranty: 2-year warranty
Extended Specifications
General
- Product Type: Smartphone
- Manufacturer Model Number: SM-A155F/DSN
- Form Factor: Touch
- Width: 76.8 mm
- Depth: 8.4 mm
- Height: 160.1 mm
- Weight: 200 g
- Body Colour: Blue black
Memory
- RAM: 4 GB
- Internal Memory Capacity: 128 GB
- User Memory: 109.1 GB
- Supported Flash Memory Cards: microSDHC, microSD, microSDXC - up to 1 TB
Manufacturer Warranty
- Service & Support: 2-year warranty
- Regional Warranty Exceptions: Spain - 3 years
Processor
- Type: MediaTek Helio G99
- Clock Speed: 2.2 GHz
- Processor Core Qty: 8-core
Miscellaneous
- Compliant Standards: SGS Eye Care Display Certification
- Included Accessories: SIM card removal tool, USB-C to USB-C cable
Display
- Type: OLED display
- Technology: Super AMOLED
- Diagonal Size: 6.5"
- Display Resolution: 2340 x 1080 pixels
- Display Format: Full HD+
- Pixel Density: 399 ppi
- Max Brightness: 800 cd/m²
- Colour Depth: 16.7 million colours
- Enhancement Technology: Eye Comfort Shield
- Refresh Rate: 90 Hz
- Features: Infinity U Display
Battery
- Capacity: 5000 mAh
- Fast Charging Technology: Samsung Super Fast Charging
- Talk Time: 3060 minutes
Run Time Details
- Talk (LTE): up to 3060 min
- Active online usage (LTE): up to 19 hrs
- Playback (video): up to 20 hrs
- Active online usage (Wi-Fi): up to 19 hrs
- Playback (audio): up to 109 hrs
Communications
- Data Transmission: LTE
- 2G Band: 850 GSM, 900 GSM, 1800 GSM, 1900 GSM
- 3G UMTS Band: Band 1, Band 5, Band 8
- 3G UMTS Frequency: 2100, 850, 900
- 4G LTE Band: Band 1, Band 3, Band 5, Band 7, Band 8, Band 20, Band 28, Band 38, Band 41
- 4G LTE Frequency: FDD 2100, FDD 1800+, FDD 850, FDD 2600, FDD 900, FDD 800 DD, FDD 700 APT, TDD 2600, TDD 2500
- Wireless Interface: NFC, IEEE 802.11a/b/g/n/ac, Bluetooth 5.3
Connections
- Connector Type: USB Type-C - 24 pin USB-C
- Headset jack: mini-phone 3.5mm
Phone Features
- Sensors: Accelerometer, geomagnetic sensor, light sensor, virtual proximity sensor
- Security Devices: Face recognition, fingerprint reader (side)
- Additional Features: 5 years of Security Updates, 4 years of OS updates
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband Generation: 4G
- Service Provider: Not specified
- Operating System: Android 14
- User Interface: One UI 6.0
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS
- SIM Card Type: Nano SIM
- SIM Card Qty: Dual-SIM
Input Device
- Multi-touch
Media Player
- Supported Digital Audio Standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA, MID
- Supported Digital Video Standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2, MP4
- Sound Enhancements: Dolby Atmos sound technology
Front Camera
- Sensor Resolution: 13 Megapixel
- Lens Aperture: F/2.0
- Video Resolutions: 1280 x 720 (720p) at 30 fps
- Light Source: Display flash
- Features: Palm shutter
Main Camera
- Sensor Resolution: 50 Megapixel
- Lens Aperture: F/1.8
- Focus Adjustment: Automatic
- Digital Zoom: 10x
- Camera Modes: Panorama, Slow motion mode, Pro mode, night mode, Food, Portrait, AR lens, Macro mode
- Light Source: LED flash
- Video Resolutions: 1920 x 1080 (1080p) at 30 fps, Slo-mo video 1280 x 720 (720p) at 120 fps
- Features: Scene Optimiser
Second Camera
- Sensor Resolution: 5 Megapixel
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/2.2
Third Camera
- Sensor Resolution: 2 Megapixel
- Lens Aperture: F/2.4
- Functions: Macro camera
Sustainability Information
- Repairability Index: 8.3 (out of 10)
SureLookIT.com
Returns - Need to return an item?
Post the item back to our warehouse in Athlone, Westmeath. We recommend An Post.
Full return address is on your packing slip.
Republic of Ireland (DPD Tracked and Insured)
We deliver throughout Republic of Ireland with DPD, see below.
Delivery - Republic of Ireland*
€5.99 - 3 to 5 Working days - Delivered By DPD. Tracked & Insured.
Free Delivery when you spend €50 or more - Save €5.99 - 3 to 5 Working days - Delivered By DPD. Tracked & Insured,
Delivery working days: are defined as Monday to Friday.
Signature required on delivery
For your security and peace of mind, a signature will be required upon delivery of this product. If you're unavailable, DPD will hold your parcel at the nearest depot for collection, or you can easily reschedule the delivery using the link provided by DPD. As part of our secure delivery process, the DPD driver will take a photo of the recipient with the parcel to ensure accurate delivery and verification.
DPD delivery explained:
Flat rate, the delivery fee is per order, doesn’t matter the size of quantity of items.
Fully trackable delivery.
DPD’s innovative Predict™ SMS and email notifications.
GPS location for your delivered parcel.
DPD Parcel insurance.
Picture Proof of Delivery.
Read more details at the end of this page in the "Features included with your DPD delivery" section.
Why don’t we offer standard mail services at lower prices?
DPD provide unbeatable reliability and peace of mind for a fantastic price. It is our responsibility to get your parcel to you on time and in perfect condition, exactly how we’d expect to receive a parcel ourselves. Alternative lower priced mail services simply don’t provide the high level of professionalism, reliability and features that we require.
Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key Dispatch / Delivery Dates for 2024
DPD tracking number: may take 24 hours(after dispatch) to register on their system
DPD delays outside of our control cannot be avoided.
DPD Collection point terms (Ireland): We do not allow parcels in this category to be delivered to DPD pickup locations. Parcels must be signed for by the addressed recipient at the address provided to us when placing your order.
Returns: You have 14 days (from the date of delivery on DPD tracking website) to return this product. Must be unopened, sealed, in resaleable condition and must reach us within the 14 day window.
Warranty: Two year warranty. Unless stated otherwise in the product description.
For detailed information on your 14 day Right to Withdrawal and our return policy, See our FAQ here https://surelookit.com/pages/support
Features included with your DPD delivery:
Fully trackable delivery:
The DPD courier service provides reliable, efficient, fully trackable, delivery throughout the Republic of Ireland. DPD have an extensive network of 34 depots in Ireland meaning there’s always a DPD depot close by. DPD give you unmatched flexibility when you need it. With real time tracking and scan visibility, you know where your parcel is at every stage of the delivery journey. DPD’s innovative communications solutions offer interactive SMS messaging and email telling you when your parcel will arrive, giving you peace of mind and flexibility.
DPD’s innovative Predict™ service:
DPD tell you when your parcel will arrive. We provide DPD with your mobile number and/or email address. On the morning of delivery, DPD send you an SMS and/or email specifying the 1-hour window in which to expect delivery. You can look forward to receiving your parcel within the given time frame or you have the option to reschedule to a more suitable day, right from your phone or computer. Your parcel can also be left in a safe-place if you’re not at home so there is NO need to go hiking to any mail centres or delivery depots.
GPS location for your delivered parcel:
On delivery, contactless proof of delivery is captured for each parcel. GPS coordinates for each delivery are recorded against the delivery location.
DPD Parcel insurance:
Your parcel is safe with DPD. Your parcel is fully insured. This enables us to send a replacement item out to you at no additional cost if you parcel is lost or damaged during transit.
Picture Proof of Delivery:
DPD provide an image to you and us, that drivers capture of each successful delivery.
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: 083 010 9277 , 083 468 7174
Let us save you some time! Call us now 083 010 9277
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD tracking number, DPD proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
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Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key dispatch delivery dates 2024
We deliver throughout Ireland with DPD. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD tracking website after you receive a dispatch email and DPD tracking number from us, look out for emails and SMS messages from DPD regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. You will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery time.
If nobody is home to accept, inspect, and sign for the delivery, DPD may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD depot, you can then arrange a re-delivery date with DPD. When parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
sales@surelookit.com - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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