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Google Pixel 9 (GA05226-GB)
Google Pixel 9 - 5G smartphone - dual-SIM - RAM 12 GB / Internal Memory 128 GB - OLED display - 6.3" - 2424 x 1080 pixels (120 Hz) - 2x rear cameras 50 MP, 48 MP - front camera 10.5 MP - obsidian
Discover the Google Pixel 9, a smartphone that combines innovative technology with robust performance. Featuring a dual rear camera system with 50 megapixel wide-angle and 48 megapixel ultra wide-angle lenses, the Pixel 9 captures every moment with stunning clarity and vibrant colors. Powered by the Google Tensor G4 processor and equipped with 12 GB of RAM, it offers seamless multitasking and responsive performance for all your needs.
The 6.3-inch OLED display, boasting a 2424 x 1080 resolution and a 120 Hz refresh rate, provides an immersive viewing experience, while the Corning Gorilla Glass Victus 2 ensures durability. A 4700 mAh battery, supporting fast and wireless charging, keeps you connected throughout the day. With 5G NR, Bluetooth 5.3, and Wi-Fi 6E, the Google Pixel 9 offers excellent connectivity, making it the perfect companion for those who demand high quality in technology and performance.
Key Features
- 50 megapixel wide-angle and 48 megapixel ultra wide-angle dual rear cameras
- Google Tensor G4 processor with 12 GB RAM for high performance
- 6.3-inch OLED display with 120 Hz refresh rate and Corning Gorilla Glass Victus 2
- 4700 mAh battery with fast and wireless charging capabilities
- 5G NR, Bluetooth 5.3, and Wi-Fi 6E for superior connectivity
Product Features
Advanced photography
With dual rear cameras featuring a 50 megapixel wide-angle lens and a 48 megapixel ultra wide-angle lens, the Google Pixel 9 captures stunning, high-resolution photos under any lighting condition. The array of camera modes, including Night Sight, Astrophotography, and Portrait Light, ensures every shot is gallery-worthy.
Powerful performance
Equipped with the Google Tensor G4 processor and 12 GB of RAM, the Google Pixel 9 delivers seamless multitasking and responsive performance. Whether gaming, streaming, or working, experience speed and efficiency.
Immersive display
The 6.3-inch OLED display, with a 2424 x 1080 resolution and a 120 Hz refresh rate, offers vibrant colors and smooth scrolling. Protected by Corning Gorilla Glass Victus 2, it combines durability with an exceptional viewing experience.
Long-lasting battery
A 4700 mAh battery powers the Google Pixel 9, supported by fast charging and wireless charging capabilities. The Extreme Battery Saver mode extends battery life, ensuring your phone keeps up with your busy lifestyle.
Enhanced connectivity
Stay connected with the world around you through 5G NR, Bluetooth 5.3, and Wi-Fi 6E technologies. The Google Pixel 9 ensures fast data transmission, low latency, and high-speed Internet connectivity, keeping you in the loop wherever you go.
Main Specification
- Product Description: Google Pixel 9 - obsidian - 5G smartphone - 128 GB - GSM
- Product Type: 5G smartphone
- Manufacturer Model Number: GUR25
- Display: OLED display - 2424 x 1080 pixels - 6.3" - 422 ppi - (120 Hz) - OLED - HDR - Corning Gorilla Glass Victus 2 (scratch resistant glass)
- Processor: Google Tensor G4 - with Titan M2 security
- Memory: RAM 12 GB / 128 GB
- Operating System: Android 14
- Main Camera: 50 Megapixel - wide-angle lens - 2x optical zoom - f/1.68 - laser focus
- Second Camera: 48 Megapixel - ultra wide-angle lens - f/1.7
- Front Camera: 10.5 Megapixel - ultra wide-angle lens - f/2.2 - fixed focus
- SIM Card: Dual-SIM - nano SIM, Electronic SIM card (e-SIM)
- Wireless Interface: NFC, Bluetooth, Wi-Fi 7
- Security Devices: Face recognition, fingerprint reader
- Connectors: USB-C
- Wireless Charging Standards: Qi
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Colour: Obsidian
- Dimensions (WxDxH): 72 mm x 8.5 mm x 152.8 mm
- Weight: 198 g
- Specific Absorption Rate (SAR): 0.99 W/kg (head) ¦ 1.4 W/kg (body) ¦ 2.79 W/kg (limb)
- Manufacturer Warranty: 2-year warranty
Extended Specification
General
- Product Type: Smartphone
- Manufacturer Model Number: GUR25
- Form Factor: Touch
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Width: 72 mm
- Depth: 8.5 mm
- Height: 152.8 mm
- Weight: 198 g
- Body Colour: Obsidian
- Body Material: Corning Gorilla Glass Victus 2, satin aluminium frame
Memory
- RAM: 12 GB
- Internal Memory Capacity: 128 GB
Manufacturer Warranty
- Service & Support: Limited warranty - 2 years
Processor
- Type: Google Tensor G4 - with Titan M2 security
Miscellaneous
- Compliant Standards: IP68, HAC (Hearing Aid Compatible)
- Included Accessories: SIM card removal tool, USB-C to USB-C cable
Display
- Type: OLED display
- Technology: OLED
- Diagonal Size: 6.3"
- Display Resolution: 2424 x 1080 pixels
- Pixel Density: 422 ppi
- Max Brightness: 2700 cd/m²
- Colour Depth: 16.7 million colours
- HDR: Yes
- Refresh Rate: 120 Hz
- Contrast Ratio: 2000000:1
- Protection: Corning Gorilla Glass Victus 2 (scratch resistant glass)
- Features: Actua display, Smooth Display (60 to 120 Hz)
Battery
- Capacity: 4700 mAh
- Wireless Charging: Yes
- Wireless Charging Standards: Qi
- Run Time Details: Mixed usage: up to 24 hrs ¦ Mixed usage (Extreme Battery Saver): up to 100 hrs
Communications
- Data Transmission: EDGE, HSDPA, HSPA+, LTE, 5G NR FR1
- Wireless Interface: NFC, Bluetooth 5.3, IEEE 802.11a/b/g/n/ac/ax/be
- SIM Card Type: Nano SIM, Electronic SIM card (e-SIM)
- SIM Card Qty: Dual-SIM
Connections
- Connector Type: USB Type-C - 24 pin USB-C
Phone Features
- Sensors: Ambient light sensor, proximity sensor, flicker sensor, spectral sensor, accelerometer, barometer, magnetometer, gyro sensor
- Security Devices: Face recognition, fingerprint reader
- Security Technology: Face Unlock
- Additional Features: Fast Charging, Battery Share function, Trusty (Trusted Execution Environment), Emergency SOS, Built-in VPN powered by Google One, Tensor security core, 7 years of Security Updates, Android Earthquake Alerts System, Car Crash Detection
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband Generation: 5G
- Operating System: Android 14
- Intelligent Assistant: Google Gemini
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS, NavIC, Dual Band GNSS
Front Camera
- Sensor Resolution: 10.5 Megapixel
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/2.2
- Focus Adjustment: Fixed focus
- Field of View (FoV): 95 degree(s)
- Video Resolutions: 3840 x 2160 (4K) at 30 fps, 3840 x 2160 (4K) at 60 fps
- Features: Dual PD
Main Camera
- Sensor Resolution: 50 Megapixel
- Sensor Size: 1/1.31"
- Optical Image Stabiliser: Optical Image Stabiliser (OIS)
- Lens Type: Wide-angle lens
- Lens Aperture: F/1.68
- Field of View (FoV): 82 degree(s)
- Focus Adjustment: Automatic
- Laser Auto Focus: Yes
- Optical Zoom: 2x
- Digital Zoom: 7x
- Camera Modes: Portrait mode, Night Sight, astro mode, Macro Focus, Panorama
- Video Resolutions: 3840 x 2160 (4K) at 30 fps, 1920 x 1080 (1080p) at 30 fps
- Light Source: LED flash
Second Camera
- Sensor Resolution: 48 Megapixel
- Sensor Size: 1/2.55"
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/1.7
- Field of View (FoV): 123 degree(s)
- Camera Modes: Macro Focus
Sustainability Information
- Product Recycled Content: 20 % - recycled materials
- Packaging Recycled Content: 100 % - plastic-free
SureLookIT.com
Google Pixel 9 (GA05226-GB)
Google Pixel 9 - 5G smartphone - dual-SIM - RAM 12 GB / Internal Memory 128 GB - OLED display - 6.3" - 2424 x 1080 pixels (120 Hz) - 2x rear cameras 50 MP, 48 MP - front camera 10.5 MP - obsidian
Discover the Google Pixel 9, a smartphone that combines innovative technology with robust performance. Featuring a dual rear camera system with 50 megapixel wide-angle and 48 megapixel ultra wide-angle lenses, the Pixel 9 captures every moment with stunning clarity and vibrant colors. Powered by the Google Tensor G4 processor and equipped with 12 GB of RAM, it offers seamless multitasking and responsive performance for all your needs.
The 6.3-inch OLED display, boasting a 2424 x 1080 resolution and a 120 Hz refresh rate, provides an immersive viewing experience, while the Corning Gorilla Glass Victus 2 ensures durability. A 4700 mAh battery, supporting fast and wireless charging, keeps you connected throughout the day. With 5G NR, Bluetooth 5.3, and Wi-Fi 6E, the Google Pixel 9 offers excellent connectivity, making it the perfect companion for those who demand high quality in technology and performance.
Key Features
- 50 megapixel wide-angle and 48 megapixel ultra wide-angle dual rear cameras
- Google Tensor G4 processor with 12 GB RAM for high performance
- 6.3-inch OLED display with 120 Hz refresh rate and Corning Gorilla Glass Victus 2
- 4700 mAh battery with fast and wireless charging capabilities
- 5G NR, Bluetooth 5.3, and Wi-Fi 6E for superior connectivity
Product Features
Advanced photography
With dual rear cameras featuring a 50 megapixel wide-angle lens and a 48 megapixel ultra wide-angle lens, the Google Pixel 9 captures stunning, high-resolution photos under any lighting condition. The array of camera modes, including Night Sight, Astrophotography, and Portrait Light, ensures every shot is gallery-worthy.
Powerful performance
Equipped with the Google Tensor G4 processor and 12 GB of RAM, the Google Pixel 9 delivers seamless multitasking and responsive performance. Whether gaming, streaming, or working, experience speed and efficiency.
Immersive display
The 6.3-inch OLED display, with a 2424 x 1080 resolution and a 120 Hz refresh rate, offers vibrant colors and smooth scrolling. Protected by Corning Gorilla Glass Victus 2, it combines durability with an exceptional viewing experience.
Long-lasting battery
A 4700 mAh battery powers the Google Pixel 9, supported by fast charging and wireless charging capabilities. The Extreme Battery Saver mode extends battery life, ensuring your phone keeps up with your busy lifestyle.
Enhanced connectivity
Stay connected with the world around you through 5G NR, Bluetooth 5.3, and Wi-Fi 6E technologies. The Google Pixel 9 ensures fast data transmission, low latency, and high-speed Internet connectivity, keeping you in the loop wherever you go.
Main Specification
- Product Description: Google Pixel 9 - obsidian - 5G smartphone - 128 GB - GSM
- Product Type: 5G smartphone
- Manufacturer Model Number: GUR25
- Display: OLED display - 2424 x 1080 pixels - 6.3" - 422 ppi - (120 Hz) - OLED - HDR - Corning Gorilla Glass Victus 2 (scratch resistant glass)
- Processor: Google Tensor G4 - with Titan M2 security
- Memory: RAM 12 GB / 128 GB
- Operating System: Android 14
- Main Camera: 50 Megapixel - wide-angle lens - 2x optical zoom - f/1.68 - laser focus
- Second Camera: 48 Megapixel - ultra wide-angle lens - f/1.7
- Front Camera: 10.5 Megapixel - ultra wide-angle lens - f/2.2 - fixed focus
- SIM Card: Dual-SIM - nano SIM, Electronic SIM card (e-SIM)
- Wireless Interface: NFC, Bluetooth, Wi-Fi 7
- Security Devices: Face recognition, fingerprint reader
- Connectors: USB-C
- Wireless Charging Standards: Qi
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Colour: Obsidian
- Dimensions (WxDxH): 72 mm x 8.5 mm x 152.8 mm
- Weight: 198 g
- Specific Absorption Rate (SAR): 0.99 W/kg (head) ¦ 1.4 W/kg (body) ¦ 2.79 W/kg (limb)
- Manufacturer Warranty: 2-year warranty
Extended Specification
General
- Product Type: Smartphone
- Manufacturer Model Number: GUR25
- Form Factor: Touch
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Width: 72 mm
- Depth: 8.5 mm
- Height: 152.8 mm
- Weight: 198 g
- Body Colour: Obsidian
- Body Material: Corning Gorilla Glass Victus 2, satin aluminium frame
Memory
- RAM: 12 GB
- Internal Memory Capacity: 128 GB
Manufacturer Warranty
- Service & Support: Limited warranty - 2 years
Processor
- Type: Google Tensor G4 - with Titan M2 security
Miscellaneous
- Compliant Standards: IP68, HAC (Hearing Aid Compatible)
- Included Accessories: SIM card removal tool, USB-C to USB-C cable
Display
- Type: OLED display
- Technology: OLED
- Diagonal Size: 6.3"
- Display Resolution: 2424 x 1080 pixels
- Pixel Density: 422 ppi
- Max Brightness: 2700 cd/m²
- Colour Depth: 16.7 million colours
- HDR: Yes
- Refresh Rate: 120 Hz
- Contrast Ratio: 2000000:1
- Protection: Corning Gorilla Glass Victus 2 (scratch resistant glass)
- Features: Actua display, Smooth Display (60 to 120 Hz)
Battery
- Capacity: 4700 mAh
- Wireless Charging: Yes
- Wireless Charging Standards: Qi
- Run Time Details: Mixed usage: up to 24 hrs ¦ Mixed usage (Extreme Battery Saver): up to 100 hrs
Communications
- Data Transmission: EDGE, HSDPA, HSPA+, LTE, 5G NR FR1
- Wireless Interface: NFC, Bluetooth 5.3, IEEE 802.11a/b/g/n/ac/ax/be
- SIM Card Type: Nano SIM, Electronic SIM card (e-SIM)
- SIM Card Qty: Dual-SIM
Connections
- Connector Type: USB Type-C - 24 pin USB-C
Phone Features
- Sensors: Ambient light sensor, proximity sensor, flicker sensor, spectral sensor, accelerometer, barometer, magnetometer, gyro sensor
- Security Devices: Face recognition, fingerprint reader
- Security Technology: Face Unlock
- Additional Features: Fast Charging, Battery Share function, Trusty (Trusted Execution Environment), Emergency SOS, Built-in VPN powered by Google One, Tensor security core, 7 years of Security Updates, Android Earthquake Alerts System, Car Crash Detection
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband Generation: 5G
- Operating System: Android 14
- Intelligent Assistant: Google Gemini
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS, NavIC, Dual Band GNSS
Front Camera
- Sensor Resolution: 10.5 Megapixel
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/2.2
- Focus Adjustment: Fixed focus
- Field of View (FoV): 95 degree(s)
- Video Resolutions: 3840 x 2160 (4K) at 30 fps, 3840 x 2160 (4K) at 60 fps
- Features: Dual PD
Main Camera
- Sensor Resolution: 50 Megapixel
- Sensor Size: 1/1.31"
- Optical Image Stabiliser: Optical Image Stabiliser (OIS)
- Lens Type: Wide-angle lens
- Lens Aperture: F/1.68
- Field of View (FoV): 82 degree(s)
- Focus Adjustment: Automatic
- Laser Auto Focus: Yes
- Optical Zoom: 2x
- Digital Zoom: 7x
- Camera Modes: Portrait mode, Night Sight, astro mode, Macro Focus, Panorama
- Video Resolutions: 3840 x 2160 (4K) at 30 fps, 1920 x 1080 (1080p) at 30 fps
- Light Source: LED flash
Second Camera
- Sensor Resolution: 48 Megapixel
- Sensor Size: 1/2.55"
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/1.7
- Field of View (FoV): 123 degree(s)
- Camera Modes: Macro Focus
Sustainability Information
- Product Recycled Content: 20 % - recycled materials
- Packaging Recycled Content: 100 % - plastic-free
SureLookIT.com
Returns - Need to return an item?
Post the item back to our warehouse in Athlone, Westmeath. We recommend An Post.
Full return address is on your packing slip.
Republic of Ireland (DPD Tracked and Insured)
We deliver throughout Republic of Ireland with DPD, see below.
Delivery - Republic of Ireland*
€5.99 - 3 to 5 Working days - Delivered By DPD. Tracked & Insured.
Free Delivery when you spend €50 or more - Save €5.99 - 3 to 5 Working days - Delivered By DPD. Tracked & Insured,
Delivery working days: are defined as Monday to Friday.
Signature required on delivery
For your security and peace of mind, a signature will be required upon delivery of this product. If you're unavailable, DPD will hold your parcel at the nearest depot for collection, or you can easily reschedule the delivery using the link provided by DPD. As part of our secure delivery process, the DPD driver will take a photo of the recipient with the parcel to ensure accurate delivery and verification.
DPD delivery explained:
Flat rate, the delivery fee is per order, doesn’t matter the size of quantity of items.
Fully trackable delivery.
DPD’s innovative Predict™ SMS and email notifications.
GPS location for your delivered parcel.
DPD Parcel insurance.
Picture Proof of Delivery.
Read more details at the end of this page in the "Features included with your DPD delivery" section.
Why don’t we offer standard mail services at lower prices?
DPD provide unbeatable reliability and peace of mind for a fantastic price. It is our responsibility to get your parcel to you on time and in perfect condition, exactly how we’d expect to receive a parcel ourselves. Alternative lower priced mail services simply don’t provide the high level of professionalism, reliability and features that we require.
Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key Dispatch / Delivery Dates for 2024
DPD tracking number: may take 24 hours(after dispatch) to register on their system
DPD delays outside of our control cannot be avoided.
DPD Collection point terms (Ireland): We do not allow parcels in this category to be delivered to DPD pickup locations. Parcels must be signed for by the addressed recipient at the address provided to us when placing your order.
Returns: You have 14 days (from the date of delivery on DPD tracking website) to return this product. Must be unopened, sealed, in resaleable condition and must reach us within the 14 day window.
Warranty: Two year warranty. Unless stated otherwise in the product description.
For detailed information on your 14 day Right to Withdrawal and our return policy, See our FAQ here https://surelookit.com/pages/support
Features included with your DPD delivery:
Fully trackable delivery:
The DPD courier service provides reliable, efficient, fully trackable, delivery throughout the Republic of Ireland. DPD have an extensive network of 34 depots in Ireland meaning there’s always a DPD depot close by. DPD give you unmatched flexibility when you need it. With real time tracking and scan visibility, you know where your parcel is at every stage of the delivery journey. DPD’s innovative communications solutions offer interactive SMS messaging and email telling you when your parcel will arrive, giving you peace of mind and flexibility.
DPD’s innovative Predict™ service:
DPD tell you when your parcel will arrive. We provide DPD with your mobile number and/or email address. On the morning of delivery, DPD send you an SMS and/or email specifying the 1-hour window in which to expect delivery. You can look forward to receiving your parcel within the given time frame or you have the option to reschedule to a more suitable day, right from your phone or computer. Your parcel can also be left in a safe-place if you’re not at home so there is NO need to go hiking to any mail centres or delivery depots.
GPS location for your delivered parcel:
On delivery, contactless proof of delivery is captured for each parcel. GPS coordinates for each delivery are recorded against the delivery location.
DPD Parcel insurance:
Your parcel is safe with DPD. Your parcel is fully insured. This enables us to send a replacement item out to you at no additional cost if you parcel is lost or damaged during transit.
Picture Proof of Delivery:
DPD provide an image to you and us, that drivers capture of each successful delivery.
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: 083 010 9277 , 083 468 7174
Let us save you some time! Call us now 083 010 9277
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
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We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD. A tracking number is provided.
All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD tracking number, DPD proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
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If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
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Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key dispatch delivery dates 2024
We deliver throughout Ireland with DPD. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms.
to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD tracking website after you receive a dispatch email and DPD tracking number from us, look out for emails and SMS messages from DPD regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. You will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery time.
If nobody is home to accept, inspect, and sign for the delivery, DPD may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD depot, you can then arrange a re-delivery date with DPD. When parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
sales@surelookit.com - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.