Computer & phone accessories
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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing DPD Ireland / AnPost for parcel delivery, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, just send it back to us, and we'll promptly issue a refund. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
ASUS ProArt. 24" QHD. PC Monitor. PA24ACRV.
€549.99
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: PA24ACRV
Manufacturer's Warranty: 1 Year
Condition: New
Availability: In Stock
This product will be delivered within 3 to 5 working days. Signature is required upon delivery. Orders placed after 3PM on weekdays, or on weekends may take an extra working day.
🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.
We'd love it if you shared this page, tap below.
-
As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
-
We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
-
Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.
-
We ensure customer peace of mind by utilizing DPD Ireland / AnPost for parcel delivery, tracking and insurance included for added security.
-
In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, just send it back to us, and we'll promptly issue a refund. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
-
Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Description, Delivery & Returns information
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ASUS ProArt PA24ACRV (PA24ACRV)
ASUS ProArt PA24ACRV - LED monitor - 24" (23.8" viewable) - 2560 x 1440 QHD @ 75 Hz - IPS - 400 cd/m² - 1000:1 - DisplayHDR 400 - 5 ms - HDMI, 2xDisplayPort, USB-C - speakers - black - with Zero Dead Pixel Guarantee
The ASUS ProArt PA24ACRV monitor is engineered for creative professionals who demand precision and reliability in their visual workspace. Featuring a 24-inch display with a 2560 x 1440 QHD resolution, it offers exceptional detail and clarity. The monitor covers 100% sRGB and 95% DCI-P3 color gamuts, backed by Delta E≤2 color accuracy and CalMAN Verification, ensuring that the colors you see on the screen are true to life and consistent across various mediums.
Ergonomics are at the forefront of the PA24ACRV's design, with height, pivot, swivel, and tilt adjustments available to provide a comfortable viewing experience, no matter the task at hand. The inclusion of ASUS EyeCare Technology further protects against eye strain during long work sessions. For connectivity, the monitor boasts HDMI, DisplayPort, and USB-C ports, along with a built-in USB 3.2 hub, making it a versatile hub for any creative setup.
The ASUS ProArt PA24ACRV is not just a monitor; it's a gateway to precision, comfort, and connectivity, making it the perfect choice for professionals looking to elevate their creative workflow.
Key Features
- Delta E≤2 color accuracy for true-to-life colors
- Comprehensive ergonomic adjustments for a comfortable workspace
- Multiple connectivity options with HDMI, DisplayPort, and USB-C
- 75 Hz refresh rate and Adaptive-Sync for smooth visuals
- Built-in USB 3.2 hub for enhanced productivity
Product Features
Exceptional color accuracy
With Delta E≤2 color accuracy, 100% sRGB, and 95% DCI-P3 color gamut, the ASUS ProArt PA24ACRV delivers precise and vibrant colors for professionals. Its CalMAN Verified certification ensures that creative professionals can trust the color fidelity for their projects.
Ergonomic design
Designed for comfort and flexibility, the monitor offers comprehensive display position adjustments including height, pivot, swivel, and tilt. This ergonomic design ensures a comfortable viewing experience during long working hours.
Advanced connectivity
Featuring HDMI, 2xDisplayPort, and USB-C interfaces, the ASUS ProArt PA24ACRV provides versatile connectivity options. The built-in USB 3.2 hub enhances productivity by allowing easy connection to multiple devices.
Professional-grade performance
The monitor's HDR400 certification and 2560 x 1440 QHD resolution ensure stunning clarity and detail. Adaptive-Sync technology, along with a 75 Hz refresh rate, provides smooth and immersive viewing experiences for video editing and content creation.
Eye care technology
ASUS EyeCare Technology, including Flicker-Free and Low Blue Light technology, minimizes eye strain during extended use. This feature is crucial for professionals who spend long hours in front of their monitor.
Main Specification
- Product Description ASUS ProArt PA24ACRV - LED monitor - QHD - 24" - HDR
- Device Type LED-backlit LCD monitor - 24"
- Energy Label QR Code URL Https://eprel.ec.europa.eu/qr/1829124
- Energy Class Class E
- Features USB 3.2 Gen 1 hub, ambient light sensor
- Panel Type IPS
- Aspect Ratio 16:9
- Native Resolution QHD 2560 x 1440 at 75 Hz
- Pixel Pitch 0.2058 mm
- Brightness 400 cd/m²
- Contrast Ratio 1000:1 / 3000:1 (dynamic)
- HDR Capable HDR10 / DisplayHDR 400
- Response Time 5 ms (grey-to-grey)
- Colour Support 16.7 million colours
- Colour Gamut 100% sRGB, 95% DCI-P3
- Input Connectors HDMI, 2xDisplayPort, USB-C
- Display Position Adjustments Height, pivot (rotation), swivel, tilt
- Screen Coating Anti-glare
- Voltage AC 100-240 V (50/60 Hz)
- Colour Black
- Dimensions (WxDxH) - with stand 53.96 cm x 19.72 cm x 51.51 cm
- Weight 5.6 kg
- Environmental Standards TCO Certified Displays 9, ENERGY STAR Qualified EPEAT Gold
- Compliant Standards VCCI, BSMI, CB, PSB, FCC, RoHS, ISO 9241-307, WEEE, PSE Mark, cULus, MEPS, J-MOSS, CEC, UkrSEPRO, KC, ERP, EAC, RCM, TUV Rheinland Flicker Free Certification, HDCP 2.2, TUV Rheinland Low Blue Light (Software Solution), TUVGS, TUV-Ergo, FSC Mix
- Manufacturer Warranty 3-year warranty
- Bundled Services Zero Dead Pixel Guarantee
Extended Specification
General
- Display Type LED-backlit LCD monitor / TFT active matrix
- Energy Label QR Code URL Https://eprel.ec.europa.eu/qr/1829124
- Energy Class Class E
- Energy Class (HDR) Class G
- Diagonal Size 24"
- Viewable Size 23.8"
- Built-in Devices USB 3.2 Gen 1 hub, ambient light sensor
- Panel Type IPS
- Aspect Ratio 16:9
- Native Resolution QHD 2560 x 1440 at 75 Hz
- Pixel Pitch 0.2058 mm
- Pixel Per Inch 123
- Brightness 400 cd/m²
- Contrast Ratio 1000:1 / 3000:1 (dynamic)
- HDR Format HDR10
- HDR Certification DisplayHDR 400
- Colour Support 16.7 million colours
- Colour Gamut 100% sRGB, 95% DCI-P3
- Response Time 5 ms (grey-to-grey)
- Vertical Refresh Rate 48 - 75 Hz
- Horizontal Refresh Rate 15 - 135 kHz
- Horizontal Viewing Angle 178
- Vertical Viewing Angle 178
- Screen Coating Anti-glare
- OSD Languages Hungarian, Czech, Croatian, Indonesian, Thai, Chinese (traditional), Chinese (simplified), Ukrainian, English, German, French, Italian, Portuguese, Polish, Russian, Spanish, Dutch, Turkish, Romanian, Japanese, Korean, Persian
- Features Picture in picture, picture by picture, HDCP, Trace Free Technology, Flicker Free technology, daisy chain compatible, ASUS EyeCare Technology, Flicker-Less technology, Adaptive-Sync technology, Colour Temperature Selection, Ultra-Low Blue Light Technology, 3-sided bezeless, gamma correction, CalMAN Verified, ProArt Preset, ProArt Palette, Display Widget, Delta E≤2 colour accuracy, Variable refresh rate (VRR), ProArt Chroma Tune, QuickFit Plus, VESA MediaSync
- Colour Black
- Dimensions (WxDxH) 53.96 cm x 19.72 cm x 51.51 cm - with stand
- Weight 5.6 kg
Manufacturer Warranty
- Service & Support Limited warranty - 3 years
- Bundled Services Zero Dead Pixel Guarantee
Miscellaneous
- Features Security lock slot (cable lock sold separately)
- Included Accessories Power cable
- Compliant Standards VCCI, BSMI, CB, PSB, FCC, RoHS, ISO 9241-307, WEEE, PSE Mark, cULus, MEPS, J-MOSS, CEC, UkrSEPRO, KC, ERP, EAC, RCM, TUV Rheinland Flicker Free Certification, HDCP 2.2, TUV Rheinland Low Blue Light (Software Solution), TUVGS, TUV-Ergo, FSC Mix
- Security Slot Type Kensington security slot
Power
- Input Voltage AC 100-240 V (50/60 Hz)
- Power Consumption SDR (On mode) 18 kWh/1000h
- Power Consumption HDR (On mode) 39 kWh/1000h
- Power Consumption (Typical) 15 Watt
- Power Consumption Stand by 0.5 Watt
- Power Consumption (Off Mode) 0 Watt
Environmental Parameters
- Min Operating Temperature 0 °C
- Max Operating Temperature 40 °C
Audio
- Type Speakers - stereo
- Output Power / Channel 2 Watt
Connectivity
- Interfaces 2 x DisplayPort ¦ HDMI ¦ USB-C 3.2 Gen 1/DisplayPort Alt Mode (DisplayPort Alt Mode, power up to 96W) ¦ 3 x USB 3.2 Gen 1 downstream (Type A) ¦ USB-C 3.2 Gen 1 upstream ¦ Headphones (mini-jack)
Dimensions & Weight
- Dimensions & Weight Details Without stand - width: 53.96 cm - depth: 4.46 cm - height: 32.22 cm - weight: 3.9 kg ¦ With stand (highest position) - width: 53.96 cm - depth: 19.72 cm - height: 51.51 cm - weight: 5.6 kg ¦ With stand (lowest position) - width: 53.96 cm - depth: 19.72 cm - height: 5.6 cm - weight: 5.6 kg
Dimensions & Weight (Shipping)
- Shipping Width 62 cm
- Shipping Depth 12.7 cm
- Shipping Height 39 cm
- Shipping Weight 8.1 kg
Mechanical
- Display Position Adjustments Height, pivot (rotation), swivel, tilt
- Tilt Angle -5/+23
- Swivel Angle 60
- Rotation Angle -90/+90
- Height Adjustment 130 mm
- VESA Mounting Interface 100 x 100 mm
Sustainability Information
- TCO Certified TCO Certified Displays 9
- EPEAT Compliant EPEAT Gold
- ENERGY STAR Certified Yes
What is in the box?
- ASUS ProArt PA24ACRV
- Power cable
SureLookIT.com
ASUS ProArt PA24ACRV (PA24ACRV)
ASUS ProArt PA24ACRV - LED monitor - 24" (23.8" viewable) - 2560 x 1440 QHD @ 75 Hz - IPS - 400 cd/m² - 1000:1 - DisplayHDR 400 - 5 ms - HDMI, 2xDisplayPort, USB-C - speakers - black - with Zero Dead Pixel Guarantee
The ASUS ProArt PA24ACRV monitor is engineered for creative professionals who demand precision and reliability in their visual workspace. Featuring a 24-inch display with a 2560 x 1440 QHD resolution, it offers exceptional detail and clarity. The monitor covers 100% sRGB and 95% DCI-P3 color gamuts, backed by Delta E≤2 color accuracy and CalMAN Verification, ensuring that the colors you see on the screen are true to life and consistent across various mediums.
Ergonomics are at the forefront of the PA24ACRV's design, with height, pivot, swivel, and tilt adjustments available to provide a comfortable viewing experience, no matter the task at hand. The inclusion of ASUS EyeCare Technology further protects against eye strain during long work sessions. For connectivity, the monitor boasts HDMI, DisplayPort, and USB-C ports, along with a built-in USB 3.2 hub, making it a versatile hub for any creative setup.
The ASUS ProArt PA24ACRV is not just a monitor; it's a gateway to precision, comfort, and connectivity, making it the perfect choice for professionals looking to elevate their creative workflow.
Key Features
- Delta E≤2 color accuracy for true-to-life colors
- Comprehensive ergonomic adjustments for a comfortable workspace
- Multiple connectivity options with HDMI, DisplayPort, and USB-C
- 75 Hz refresh rate and Adaptive-Sync for smooth visuals
- Built-in USB 3.2 hub for enhanced productivity
Product Features
Exceptional color accuracy
With Delta E≤2 color accuracy, 100% sRGB, and 95% DCI-P3 color gamut, the ASUS ProArt PA24ACRV delivers precise and vibrant colors for professionals. Its CalMAN Verified certification ensures that creative professionals can trust the color fidelity for their projects.
Ergonomic design
Designed for comfort and flexibility, the monitor offers comprehensive display position adjustments including height, pivot, swivel, and tilt. This ergonomic design ensures a comfortable viewing experience during long working hours.
Advanced connectivity
Featuring HDMI, 2xDisplayPort, and USB-C interfaces, the ASUS ProArt PA24ACRV provides versatile connectivity options. The built-in USB 3.2 hub enhances productivity by allowing easy connection to multiple devices.
Professional-grade performance
The monitor's HDR400 certification and 2560 x 1440 QHD resolution ensure stunning clarity and detail. Adaptive-Sync technology, along with a 75 Hz refresh rate, provides smooth and immersive viewing experiences for video editing and content creation.
Eye care technology
ASUS EyeCare Technology, including Flicker-Free and Low Blue Light technology, minimizes eye strain during extended use. This feature is crucial for professionals who spend long hours in front of their monitor.
Main Specification
- Product Description ASUS ProArt PA24ACRV - LED monitor - QHD - 24" - HDR
- Device Type LED-backlit LCD monitor - 24"
- Energy Label QR Code URL Https://eprel.ec.europa.eu/qr/1829124
- Energy Class Class E
- Features USB 3.2 Gen 1 hub, ambient light sensor
- Panel Type IPS
- Aspect Ratio 16:9
- Native Resolution QHD 2560 x 1440 at 75 Hz
- Pixel Pitch 0.2058 mm
- Brightness 400 cd/m²
- Contrast Ratio 1000:1 / 3000:1 (dynamic)
- HDR Capable HDR10 / DisplayHDR 400
- Response Time 5 ms (grey-to-grey)
- Colour Support 16.7 million colours
- Colour Gamut 100% sRGB, 95% DCI-P3
- Input Connectors HDMI, 2xDisplayPort, USB-C
- Display Position Adjustments Height, pivot (rotation), swivel, tilt
- Screen Coating Anti-glare
- Voltage AC 100-240 V (50/60 Hz)
- Colour Black
- Dimensions (WxDxH) - with stand 53.96 cm x 19.72 cm x 51.51 cm
- Weight 5.6 kg
- Environmental Standards TCO Certified Displays 9, ENERGY STAR Qualified EPEAT Gold
- Compliant Standards VCCI, BSMI, CB, PSB, FCC, RoHS, ISO 9241-307, WEEE, PSE Mark, cULus, MEPS, J-MOSS, CEC, UkrSEPRO, KC, ERP, EAC, RCM, TUV Rheinland Flicker Free Certification, HDCP 2.2, TUV Rheinland Low Blue Light (Software Solution), TUVGS, TUV-Ergo, FSC Mix
- Manufacturer Warranty 3-year warranty
- Bundled Services Zero Dead Pixel Guarantee
Extended Specification
General
- Display Type LED-backlit LCD monitor / TFT active matrix
- Energy Label QR Code URL Https://eprel.ec.europa.eu/qr/1829124
- Energy Class Class E
- Energy Class (HDR) Class G
- Diagonal Size 24"
- Viewable Size 23.8"
- Built-in Devices USB 3.2 Gen 1 hub, ambient light sensor
- Panel Type IPS
- Aspect Ratio 16:9
- Native Resolution QHD 2560 x 1440 at 75 Hz
- Pixel Pitch 0.2058 mm
- Pixel Per Inch 123
- Brightness 400 cd/m²
- Contrast Ratio 1000:1 / 3000:1 (dynamic)
- HDR Format HDR10
- HDR Certification DisplayHDR 400
- Colour Support 16.7 million colours
- Colour Gamut 100% sRGB, 95% DCI-P3
- Response Time 5 ms (grey-to-grey)
- Vertical Refresh Rate 48 - 75 Hz
- Horizontal Refresh Rate 15 - 135 kHz
- Horizontal Viewing Angle 178
- Vertical Viewing Angle 178
- Screen Coating Anti-glare
- OSD Languages Hungarian, Czech, Croatian, Indonesian, Thai, Chinese (traditional), Chinese (simplified), Ukrainian, English, German, French, Italian, Portuguese, Polish, Russian, Spanish, Dutch, Turkish, Romanian, Japanese, Korean, Persian
- Features Picture in picture, picture by picture, HDCP, Trace Free Technology, Flicker Free technology, daisy chain compatible, ASUS EyeCare Technology, Flicker-Less technology, Adaptive-Sync technology, Colour Temperature Selection, Ultra-Low Blue Light Technology, 3-sided bezeless, gamma correction, CalMAN Verified, ProArt Preset, ProArt Palette, Display Widget, Delta E≤2 colour accuracy, Variable refresh rate (VRR), ProArt Chroma Tune, QuickFit Plus, VESA MediaSync
- Colour Black
- Dimensions (WxDxH) 53.96 cm x 19.72 cm x 51.51 cm - with stand
- Weight 5.6 kg
Manufacturer Warranty
- Service & Support Limited warranty - 3 years
- Bundled Services Zero Dead Pixel Guarantee
Miscellaneous
- Features Security lock slot (cable lock sold separately)
- Included Accessories Power cable
- Compliant Standards VCCI, BSMI, CB, PSB, FCC, RoHS, ISO 9241-307, WEEE, PSE Mark, cULus, MEPS, J-MOSS, CEC, UkrSEPRO, KC, ERP, EAC, RCM, TUV Rheinland Flicker Free Certification, HDCP 2.2, TUV Rheinland Low Blue Light (Software Solution), TUVGS, TUV-Ergo, FSC Mix
- Security Slot Type Kensington security slot
Power
- Input Voltage AC 100-240 V (50/60 Hz)
- Power Consumption SDR (On mode) 18 kWh/1000h
- Power Consumption HDR (On mode) 39 kWh/1000h
- Power Consumption (Typical) 15 Watt
- Power Consumption Stand by 0.5 Watt
- Power Consumption (Off Mode) 0 Watt
Environmental Parameters
- Min Operating Temperature 0 °C
- Max Operating Temperature 40 °C
Audio
- Type Speakers - stereo
- Output Power / Channel 2 Watt
Connectivity
- Interfaces 2 x DisplayPort ¦ HDMI ¦ USB-C 3.2 Gen 1/DisplayPort Alt Mode (DisplayPort Alt Mode, power up to 96W) ¦ 3 x USB 3.2 Gen 1 downstream (Type A) ¦ USB-C 3.2 Gen 1 upstream ¦ Headphones (mini-jack)
Dimensions & Weight
- Dimensions & Weight Details Without stand - width: 53.96 cm - depth: 4.46 cm - height: 32.22 cm - weight: 3.9 kg ¦ With stand (highest position) - width: 53.96 cm - depth: 19.72 cm - height: 51.51 cm - weight: 5.6 kg ¦ With stand (lowest position) - width: 53.96 cm - depth: 19.72 cm - height: 5.6 cm - weight: 5.6 kg
Dimensions & Weight (Shipping)
- Shipping Width 62 cm
- Shipping Depth 12.7 cm
- Shipping Height 39 cm
- Shipping Weight 8.1 kg
Mechanical
- Display Position Adjustments Height, pivot (rotation), swivel, tilt
- Tilt Angle -5/+23
- Swivel Angle 60
- Rotation Angle -90/+90
- Height Adjustment 130 mm
- VESA Mounting Interface 100 x 100 mm
Sustainability Information
- TCO Certified TCO Certified Displays 9
- EPEAT Compliant EPEAT Gold
- ENERGY STAR Certified Yes
What is in the box?
- ASUS ProArt PA24ACRV
- Power cable
SureLookIT.com
3 to 5 Working Days Delivery & Return Terms
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
How to Return:
You must contact us to arrange collection. Do not send it yourself.
If returned by any other means, or without first contacting us to arrange collection, the return will be refused, the product sent back to you.
We are not responsible for lost/damaged parcels.
You must pay a delivery fee to have it sent back to you
Returns time frame:
14 days from delivery date (based on tracking).
Item must be unopened, sealed, and resaleable.
Must arrive back to us within 14 days.
Important:
Refunds issued only if all return conditions are met.
If opened or not resaleable, it will be returned to you and no refund given.
Warranty:
Manufacturer warranty period is specified on the product page.
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
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If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
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Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key dispatch delivery dates 2024
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
sales@surelookit.com - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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