We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilizing DPD Ireland / AnPost for parcel delivery, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, just send it back to us, and we'll promptly issue a refund. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

SureLookIT Trustpilot Widget

HP EliteBook 6 G1i AI, Intel Core Ultra 5, 16 GB RAM, 512 GB SSD, 13.3", 4.8 GHz, Win 11 Pro, Intel Graphics

€1,209.99

Special offer. Was €1,490.99


IE VAT: Included
Dispatched from: Dublin, Ireland
EAN/Barcode: 199251941610
MPN: AD4M2ET#ABU
Manufacturer's Warranty: 1 Year
Condition: New

Availability: In Stock




This product will be delivered within 3 to 5 working days. Signature is required upon delivery. Orders placed after 3PM on weekdays, or on weekends may take an extra working day.

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Accepted Payment Methods on SureLookIT.com

🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

Support: Call us by phone (090) 661 7066    Chat on WhatsApp WhatsApp

We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilizing DPD Ireland / AnPost for parcel delivery, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, just send it back to us, and we'll promptly issue a refund. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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HP EliteBook 6 G1i Notebook AI (AD4M2ET#ABU)

Overview

The HP EliteBook 6 G1i Notebook AI combines powerful performance with innovative features tailored for productivity. Powered by the Intel Core Ultra 5 processor, it has a versatile 12-core architecture that facilitates multitasking and seamless performance across demanding applications. Equipped with 12 MB of L3 cache memory and DDR5 SDRAM, users can expect efficient processing and faster response times. This notebook is designed with user convenience in mind, featuring a multi-touch clickpad and a spill-resistant keyboard, making it suitable for various work environments.

The high-definition LED widescreen display enhances visual clarity, ensuring that presentations and multimedia content are displayed vividly. With comprehensive connectivity options including USB 3.2 Gen 1, USB4/Thunderbolt 4, and HDMI, it supports a range of peripherals and external displays. Additionally, environmental considerations are met, as the device is ENERGY STAR certified, showcasing a commitment to energy efficiency. Security features like HP DriveLock and a chassis intrusion sensor ensure that sensitive data remains protected, making the HP EliteBook 6 G1i Notebook AI a choice for professionals seeking reliability and performance.

Key Features

  • Intel Core Ultra 5 processor for efficient performance
  • 12 MB L3 cache memory for faster data access
  • Spill-resistant keyboard designed for durability
  • ENERGY STAR certified for energy efficiency
  • Comprehensive connectivity with multiple USB and HDMI ports

Product Features

Robust performance

The Intel Core Ultra 5 processor with a 12-core architecture supports advanced multitasking capabilities and smooth running of applications, optimizing productivity.

Enhanced visuals

The LED widescreen display provides clear and vibrant images, ensuring that every detail is visible, ideal for editing and media consumption.

Advanced security

Equipped with HP DriveLock and a chassis intrusion sensor, this notebook ensures that your data is secure and protected from unauthorized access.

Extensive connectivity

With a variety of ports including USB 3.2 Gen 1, USB4/Thunderbolt 4, and HDMI, users can easily connect to external devices and networks.

Sustainable design

The ENERGY STAR certification reflects the notebook's commitment to energy efficiency and reduced environmental impact.

Main Specification

  • Product Description: HP EliteBook 6 G1i Notebook AI - 13.3" - Intel Core Ultra 5 - 225U - 16 GB RAM - 512 GB SSD - UK
  • Product Type: Notebook
  • Operating System: Win 11 Pro - English
  • Processor: Intel Core Ultra 5 (Series 2) - 225U up to 4.8 GHz / 12 MB Cache
  • Neural Processor Unit (NPU): Intel AI Boost - up to 12 TOPS
  • Memory: 16 GB DDR5 (1 x 16 GB)
  • Storage: 512 GB SSD - NVMe
  • Display: 13.3" 1920 x 1200 / WUXGA
  • Graphics: Intel Graphics
  • Input Device: ClickPad
  • Keyboard: UK
  • Integrated Webcam: Yes
  • Microsoft Copilot: Yes
  • Networking: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3, Ethernet
  • Battery: 3-cell
  • Features: Hall sensor, HP Tamper Lock, thermal sensor, HP Sure Platform
  • Security: Trusted Platform Module (TPM 2.0) Security Chip, fingerprint reader
  • Colour: Pike silver aluminium
  • Dimensions (WxDxH): 30.31 cm x 21.5 cm x 1.7 cm
  • Weight: 1.3 kg
  • Localisation: Language: English / region: United Kingdom
  • Manufacturer Selling Program: HP Smart Buy
  • Environmental Standards: ENERGY STAR Qualified

Extended Specification

General

  • Product Type: Notebook
  • Operating System: Windows 11 Pro - English

Memory

  • RAM: 16 GB (1 x 16 GB)
  • Technology: DDR5 SDRAM
  • Speed: 5600 MT/s
  • Form Factor: SO-DIMM 262-pin
  • Slots Qty: 2
  • Empty Slots: 1

Storage

  • Main Storage: 512 GB SSD PCIe - NVM Express (NVMe)

Miscellaneous

  • Colour: Pike silver aluminium
  • Integrated Options: Hall sensor, HP Tamper Lock, thermal sensor, HP Sure Platform
  • Security: Trusted Platform Module (TPM 2.0) Security Chip, fingerprint reader
  • Features: HP Automatic Drive Lock, HP DriveLock, HP Fast Charge, BIOS Update via Network, MIL-STD-810H tested, Secured-core PC capable
  • Theft/Intrusion Protection: Security lock slot (cable lock sold separately), chassis intrusion sensor
  • Included Accessories: HP 65W USB-C AC Adapter
  • Compliant Standards: VCCI, BSMI, FIPS 140-2 Level 2, FCC, RoHS, KCC, CISPR, ICES, Common Criteria EAL4+, KC, CECP, NCC, low halogen, KES, UL/CSA 62368-1, Low Blue Light certified (LBL), Ukraine NSoC, EAEU Compliance, Saudi Arabian Compliance, UL GS mark, China SRRC, China CCC, Ukraine TEC
  • Localization: Language: English / region: United Kingdom
  • Manufacturer Selling Program: HP Smart Buy

Software

  • Software Included: HP Support Assistant, HP Power Manager, HP Hotkey Support, HP Secure Erase, HP Client Catalogue (free download), HP Image Assistant (free download), HP MAC Address Manager, HP Notifications, HP Connection Optimizer, HP Sure Click, HP Sure Run, HP Sure Recover, HP Privacy Settings, HP Cloud Recovery, HP Sure Sense, HP Sure Admin, HP Client Management Script Library (free download), HP BIOSphere Gen6, HP Wake on WLAN, myHP, HSA Fusion for Commercial, HSA Telemetry for Commercial, HP BIOS Recovery, Absolute Persistence Module, HP Smart Support, Poly Lens management software, HP Manageability Integration Kit (free download), HP Connect for Microsoft Endpoint Manager, HP PC Hardware Diagnostics Windows, HP Services Scan, Battery Health Manager, Poly Camera Pro, HP Sure Start, HP Driver Packs (free download), HP UEFI BIOS Certification level 2.7B
  • Microsoft Copilot: Yes

Display

  • Type: 13.3" IPS
  • Resolution: 1920 x 1200 (WUXGA)
  • Widescreen: Yes
  • Image Brightness: 300 cd/m²
  • Colour Gamut: 62.5% sRGB
  • Features: Anti-glare, Low Blue Light technology

Battery

  • Technology: 3-cell lithium polymer
  • Capacity: 56 Wh

Communications

  • Wireless: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3
  • Wireless Controller: Intel Wi-Fi 6E AX-211
  • Network Interface: Ethernet
  • Features: Wake-on-LAN (WOL), dual-stream (2x2)

Dimensions & Weight

  • Dimensions (WxDxH): 30.31 cm x 21.5 cm x 1.7 cm
  • Weight: 1.3 kg

Processor / Chipset

  • CPU: Intel Core Ultra 5 (Series 2) 225U
  • Max Turbo Speed: 4.8 GHz
  • Number of Cores: 12-core
  • Cache: L3 - 12 MB
  • Features: Intel Turbo Boost Technology, 14 Threads

Audio & Video

  • Graphics Processor: Intel Graphics
  • Camera: Yes
  • Resolution: 5 Megapixel
  • Camera Features: IR camera
  • Sound: Dual stereo speakers, dual array microphone
  • Audio Features: Output: Poly Studio

Input

  • Type: Keyboard, ClickPad
  • Keyboard Layout: UK
  • Features: Multi-touch clickpad, gesture function, Copilot key, spill-resistant

AC Adapter

  • Output: 65 Watt

Connections & Expansion

  • Interfaces Details: 2 x USB4 (supports Thunderbolt 4, DisplayPort 2.1 Alt Mode) (Power Delivery, Sleep & Charge) ¦ 2 x USB 3.2 Gen 1 (powered) ¦ HDMI ¦ Headphone/microphone combo jack ¦ LAN (RJ-45)

Sustainability Information

  • ENERGY STAR Certified: Yes
  • Product Recycled Content: Post-consumer recycled plastic, ocean-bound plastics, recycled metal

Neural Processor Unit (NPU)

  • Neural Processor Unit (NPU): Intel AI Boost
  • NPU Performance Up To (TOPS): 12 TOPS

SureLookIT.com

HP EliteBook 6 G1i Notebook AI (AD4M2ET#ABU)

Overview

The HP EliteBook 6 G1i Notebook AI combines powerful performance with innovative features tailored for productivity. Powered by the Intel Core Ultra 5 processor, it has a versatile 12-core architecture that facilitates multitasking and seamless performance across demanding applications. Equipped with 12 MB of L3 cache memory and DDR5 SDRAM, users can expect efficient processing and faster response times. This notebook is designed with user convenience in mind, featuring a multi-touch clickpad and a spill-resistant keyboard, making it suitable for various work environments.

The high-definition LED widescreen display enhances visual clarity, ensuring that presentations and multimedia content are displayed vividly. With comprehensive connectivity options including USB 3.2 Gen 1, USB4/Thunderbolt 4, and HDMI, it supports a range of peripherals and external displays. Additionally, environmental considerations are met, as the device is ENERGY STAR certified, showcasing a commitment to energy efficiency. Security features like HP DriveLock and a chassis intrusion sensor ensure that sensitive data remains protected, making the HP EliteBook 6 G1i Notebook AI a choice for professionals seeking reliability and performance.

Key Features

  • Intel Core Ultra 5 processor for efficient performance
  • 12 MB L3 cache memory for faster data access
  • Spill-resistant keyboard designed for durability
  • ENERGY STAR certified for energy efficiency
  • Comprehensive connectivity with multiple USB and HDMI ports

Product Features

Robust performance

The Intel Core Ultra 5 processor with a 12-core architecture supports advanced multitasking capabilities and smooth running of applications, optimizing productivity.

Enhanced visuals

The LED widescreen display provides clear and vibrant images, ensuring that every detail is visible, ideal for editing and media consumption.

Advanced security

Equipped with HP DriveLock and a chassis intrusion sensor, this notebook ensures that your data is secure and protected from unauthorized access.

Extensive connectivity

With a variety of ports including USB 3.2 Gen 1, USB4/Thunderbolt 4, and HDMI, users can easily connect to external devices and networks.

Sustainable design

The ENERGY STAR certification reflects the notebook's commitment to energy efficiency and reduced environmental impact.

Main Specification

  • Product Description: HP EliteBook 6 G1i Notebook AI - 13.3" - Intel Core Ultra 5 - 225U - 16 GB RAM - 512 GB SSD - UK
  • Product Type: Notebook
  • Operating System: Win 11 Pro - English
  • Processor: Intel Core Ultra 5 (Series 2) - 225U up to 4.8 GHz / 12 MB Cache
  • Neural Processor Unit (NPU): Intel AI Boost - up to 12 TOPS
  • Memory: 16 GB DDR5 (1 x 16 GB)
  • Storage: 512 GB SSD - NVMe
  • Display: 13.3" 1920 x 1200 / WUXGA
  • Graphics: Intel Graphics
  • Input Device: ClickPad
  • Keyboard: UK
  • Integrated Webcam: Yes
  • Microsoft Copilot: Yes
  • Networking: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3, Ethernet
  • Battery: 3-cell
  • Features: Hall sensor, HP Tamper Lock, thermal sensor, HP Sure Platform
  • Security: Trusted Platform Module (TPM 2.0) Security Chip, fingerprint reader
  • Colour: Pike silver aluminium
  • Dimensions (WxDxH): 30.31 cm x 21.5 cm x 1.7 cm
  • Weight: 1.3 kg
  • Localisation: Language: English / region: United Kingdom
  • Manufacturer Selling Program: HP Smart Buy
  • Environmental Standards: ENERGY STAR Qualified

Extended Specification

General

  • Product Type: Notebook
  • Operating System: Windows 11 Pro - English

Memory

  • RAM: 16 GB (1 x 16 GB)
  • Technology: DDR5 SDRAM
  • Speed: 5600 MT/s
  • Form Factor: SO-DIMM 262-pin
  • Slots Qty: 2
  • Empty Slots: 1

Storage

  • Main Storage: 512 GB SSD PCIe - NVM Express (NVMe)

Miscellaneous

  • Colour: Pike silver aluminium
  • Integrated Options: Hall sensor, HP Tamper Lock, thermal sensor, HP Sure Platform
  • Security: Trusted Platform Module (TPM 2.0) Security Chip, fingerprint reader
  • Features: HP Automatic Drive Lock, HP DriveLock, HP Fast Charge, BIOS Update via Network, MIL-STD-810H tested, Secured-core PC capable
  • Theft/Intrusion Protection: Security lock slot (cable lock sold separately), chassis intrusion sensor
  • Included Accessories: HP 65W USB-C AC Adapter
  • Compliant Standards: VCCI, BSMI, FIPS 140-2 Level 2, FCC, RoHS, KCC, CISPR, ICES, Common Criteria EAL4+, KC, CECP, NCC, low halogen, KES, UL/CSA 62368-1, Low Blue Light certified (LBL), Ukraine NSoC, EAEU Compliance, Saudi Arabian Compliance, UL GS mark, China SRRC, China CCC, Ukraine TEC
  • Localization: Language: English / region: United Kingdom
  • Manufacturer Selling Program: HP Smart Buy

Software

  • Software Included: HP Support Assistant, HP Power Manager, HP Hotkey Support, HP Secure Erase, HP Client Catalogue (free download), HP Image Assistant (free download), HP MAC Address Manager, HP Notifications, HP Connection Optimizer, HP Sure Click, HP Sure Run, HP Sure Recover, HP Privacy Settings, HP Cloud Recovery, HP Sure Sense, HP Sure Admin, HP Client Management Script Library (free download), HP BIOSphere Gen6, HP Wake on WLAN, myHP, HSA Fusion for Commercial, HSA Telemetry for Commercial, HP BIOS Recovery, Absolute Persistence Module, HP Smart Support, Poly Lens management software, HP Manageability Integration Kit (free download), HP Connect for Microsoft Endpoint Manager, HP PC Hardware Diagnostics Windows, HP Services Scan, Battery Health Manager, Poly Camera Pro, HP Sure Start, HP Driver Packs (free download), HP UEFI BIOS Certification level 2.7B
  • Microsoft Copilot: Yes

Display

  • Type: 13.3" IPS
  • Resolution: 1920 x 1200 (WUXGA)
  • Widescreen: Yes
  • Image Brightness: 300 cd/m²
  • Colour Gamut: 62.5% sRGB
  • Features: Anti-glare, Low Blue Light technology

Battery

  • Technology: 3-cell lithium polymer
  • Capacity: 56 Wh

Communications

  • Wireless: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3
  • Wireless Controller: Intel Wi-Fi 6E AX-211
  • Network Interface: Ethernet
  • Features: Wake-on-LAN (WOL), dual-stream (2x2)

Dimensions & Weight

  • Dimensions (WxDxH): 30.31 cm x 21.5 cm x 1.7 cm
  • Weight: 1.3 kg

Processor / Chipset

  • CPU: Intel Core Ultra 5 (Series 2) 225U
  • Max Turbo Speed: 4.8 GHz
  • Number of Cores: 12-core
  • Cache: L3 - 12 MB
  • Features: Intel Turbo Boost Technology, 14 Threads

Audio & Video

  • Graphics Processor: Intel Graphics
  • Camera: Yes
  • Resolution: 5 Megapixel
  • Camera Features: IR camera
  • Sound: Dual stereo speakers, dual array microphone
  • Audio Features: Output: Poly Studio

Input

  • Type: Keyboard, ClickPad
  • Keyboard Layout: UK
  • Features: Multi-touch clickpad, gesture function, Copilot key, spill-resistant

AC Adapter

  • Output: 65 Watt

Connections & Expansion

  • Interfaces Details: 2 x USB4 (supports Thunderbolt 4, DisplayPort 2.1 Alt Mode) (Power Delivery, Sleep & Charge) ¦ 2 x USB 3.2 Gen 1 (powered) ¦ HDMI ¦ Headphone/microphone combo jack ¦ LAN (RJ-45)

Sustainability Information

  • ENERGY STAR Certified: Yes
  • Product Recycled Content: Post-consumer recycled plastic, ocean-bound plastics, recycled metal

Neural Processor Unit (NPU)

  • Neural Processor Unit (NPU): Intel AI Boost
  • NPU Performance Up To (TOPS): 12 TOPS

SureLookIT.com

3 to 5 Working Days Delivery & Return Terms


Delivery Options:

If the product page shows "3 to 5 Working Days", the following delivery options apply:

SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)

DPD: €6.99 — 3 to 5 working days (Tracked, Insured)

Delivery working days are Monday to Friday (excluding bank/public holidays).

How to Return:

You must contact us to arrange collection. Do not send it yourself.

If returned by any other means, or without first contacting us to arrange collection, the return will be refused, the product sent back to you.

We are not responsible for lost/damaged parcels.

You must pay a delivery fee to have it sent back to you

Returns time frame:

14 days from delivery date (based on tracking).

Item must be unopened, sealed, and resaleable.

Must arrive back to us within 14 days.

Important:

Refunds issued only if all return conditions are met.

If opened or not resaleable, it will be returned to you and no refund given.

Warranty:

Manufacturer warranty period is specified on the product page.


Delivery Notes


Delivery delays outside our control may occasionally occur.

For full return details see: https://surelookit.com/pages/support

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

Ireland: (090) 661 7066

Let us save you some time! Call us now (090) 661 7066

Talk to us on Whatsapp

Talk to us on Facebook Messenger

Or if you prefer, see the FAQ below

    We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.

    All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.

    You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.com! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    Key Dispatch / Delivery Dates for 2024

    See link below for dates when we cannot deliver or dispatch

    Key dispatch delivery dates 2024

    We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.

    Delivery information page to visit our Delivery information page for Next Working Day Delivery and Return Terms.

    Delivery information page to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.

    If you have not received your order within the time specified, please contact us at the contact details above.

    We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.

    Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day? You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.

    If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.


    Orders valued at €100 or less:

    You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.

    If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.

    Higher Value Orders (€100 or more):

    Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.

    Not Covered in warranty

    1. Damage caused by the user.

    2. Damage to any ports and connectors caused by the user.

    3. Liquid damage.

    4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.

    5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.



    Covered in warranty

    Faults and issues not caused by the user.


    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.

    Call us by phone

    Ireland:
    083 010 9277 or 083 468 7174

    SMS or WhatsApp number

    +353830109277 - 10am to 3pm - Monday to Friday.

    Email

    sales@surelookit.com - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.

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