#BuyIrish #ShopLocal
ASUS TUF Gaming B650-Plus (90MB1BY0-M0EAY0)
Motherboard - ATX - Socket AM5 - AMD B650 Chipset
USB-C 3.2 Gen 2x2, USB 3.1 Gen 2, USB 3.2 Gen 2, USB-C 3.2 Gen2, USB-C 3.2 Gen 1 - 2.5 Gigabit LAN - Onboard graphics (CPU required) - HD Audio (8-channel)
Overview
ASUS TUF Gaming B650-Plus takes all the essential elements of the AMD Ryzen 7000-series processors and combines them with game-ready features and proven durability. Engineered with military-grade components, an upgraded power solution and a comprehensive cooling system, this motherboard goes beyond expectations with rock-solid and stable performance for marathon gaming. TUF Gaming motherboards also undergo rigorous endurance testing to ensure that they can handle conditions where others may fail. Aesthetically, this model incorporates rugged off-black and geometric design elements to reflect the dependability and stability that defines the TUF Gaming series.
Key Features
- CPU performance boost
- All-around energy efficiency
- UEFI BIOS
- Teamed power stages
- 8 + 4 pin ProCool power connectors
- TUF chokes
- TUF capacitors
- Digi+ VRM
- DDR5 OC 6400
- PCIe 5.0 support
- Enlarged VRM heatsink
- Optimized M.2 heatsink design
- 2.5 Gb Ethernet
- Two-way AI noise cancelation
- Realtek 7.1 surround sound
- DTS Audio Processing
- Addressable Gen 2 RGB header
Product Features
CPU Performance Boost
AMD Precision Boost Overdrive (PBO) pushes the CPU current and voltage budget to opportunistically increase performance. By aggressively tuning the PBO parameters, AMD's algorithm can leverage the motherboard's robust power solution to ramp up performance even higher.
All-Around Energy Efficiency
The Power Saving function contains several settings that can easily optimize power consumption and maximize energy savings. You can enable a CPU power limit, darken Aura lighting, and set the fan profile to a power saving mode. You can also toggle the Power Saver plan that is built into Microsoft Windows.
UEFI BIOS
The renowned ASUS UEFI BIOS provides everything you need to configure, tweak and tune your system. It offers intelligently simplified options for PC DIY beginners and comprehensive features for seasoned veterans.
Teamed Power Stages
12 + 2 power stages are each rated to handle 60 amperes, combining high-side and low-side MOSFETS and drivers into a single package to deliver power, efficiency and stable performance for all compatible AMD processors.
8 + 4 Pin ProCool Power Connectors
Compared to traditional power inputs, ASUS ProCool connectors are built to tight specifications to ensure full contact with PSU power cables. The resulting lower impedance helps prevent hotspots and connector failure.
TUF Chokes
Certified military-grade TUF chokes deliver rock-solid power to the CPU, improving system stability.
TUF Capacitors
The TUF 5K metallic capacitors provide 52% wider temperature tolerance and a 2.5x-longer lifespan than standard motherboard capacitors.
Digi+ VRM
The integrated Digi+ voltage-regulator module (VRM) is fine-tuned for ultra-smooth and ultra-clean power delivery to the CPU at all times.
DDR5 OC 6400
Comprehensive memory tuning options are the cornerstone of TUF Gaming motherboards. With TUF Gaming B650 motherboards, you can extract all of the potential out of your DDR5 modules, whether they're from an extreme-speed kit or an entry-level set that would otherwise be locked.
PCIe 5.0 Support
Features one PCIe 5.0 M.2 slot to enjoy the fastest data transfers of up to 128 Gbps. All M.2 slots support NVMe RAID configurations to take advantage of the latest available speeds.
Enlarged VRM Heatsink
The extensive surface area of this heatsink covers the VRMs and chokes to improve heat dissipation.
Optimized M.2 Heatsink Design
All M.2 slots have dedicated heatsinks, keeping M.2 SSDs at optimal operating temperatures to ensure consistent performance and reliability.
Connectivity
TUF-GAMING B650 motherboards include the latest PCI Express version and an arsenal of USB ports including three Type-C connections and Thunderbolt (USB4) support.
2.5 Gb Ethernet
2.5 Gb on-board Ethernet delivers a bandwidth improvement of up to 2.5x. Using your existing LAN cable, you can experience smoother, lag-free gaming, high-resolution streaming, and faster file transfers.
Two-Way AI Noise Cancelation
This ASUS-exclusive utility uses a deep-learning database to reduce background noise from the microphone and incoming audio while preserving voices.
Realtek 7.1 Surround Sound
Custom audio codec co-designed with Realtek for pristine audio quality with a 108 dB signal-to-noise ratio for the stereo line out and 103 dB SNR for line-in.
DTS Audio Processing
Enhances audio experiences by reducing distortion, delivering deeper bass, and allowing for customizable audio settings.
Addressable Gen 2 RGB Header
Three addressable Gen 2 RGB headers support up to 500 LEDs on Gen 2 RGB devices with backward compatibility for existing Aura Sync gear.
Main Specification
- Product Description: ASUS TUF Gaming B650-Plus - motherboard - ATX - Socket AM5 - AMD B650
- Product Type: Motherboard - ATX
- Chipset Type: AMD B650
- Processor Socket: 1 x Socket AM5
- Compatible Processors: Ryzen (supports Ryzen 7000 Series)
- Max RAM Size: 128 GB
- RAM Supported: 4 DIMM slots - DDR5, non-ECC, on-die ECC, ECC, unbuffered
- Storage Ports: 4 x SATA-600 (RAID), 3 x M.2
-
USB / FireWire Ports:
- 1 x USB-C 3.2 Gen 2x2
- 1 x USB-C 3.2 Gen 2
- 2 x USB 3.2 Gen 2
- 4 x USB 2.0
- 1 x USB-C 3.2 Gen 1 (header)
- 2 x USB 3.2 Gen 1 (header)
- 4 x USB 2.0 (header)
- Audio: HD Audio (8-channel)
- LAN: 2.5 Gigabit Ethernet
- Manufacturer Warranty: 3-year warranty
Extended Specification
General
- Product Type: Motherboard - ATX
- Chipset Type: AMD B650
- Processor Socket: Socket AM5
- Max Processors Qty: 1
- Compatible Processors: Ryzen (supports Ryzen 7000 Series)
Expansion / Connectivity
Expansion Slots
- 1 x CPU
- 4 x DIMM 288-pin
- 1 x PCIe 4.0 x16
- 1 x PCIe 4.0 x16 (x4 mode - auto turn-off if 3rd M.2 is occupied)
- 2 x PCIe 4.0 x1
- 2 x M.2 socket (2242/2260/2280 M.2 Key M)
- 1 x M.2 socket (2242/2260/2280/22110 M.2 Key M)
Storage Interfaces
- 4 x SATA-600 (RAID 0 / RAID 1 / RAID 10)
- 2 x M.2 PCIe 4.0 (RAID 0 / RAID 1 / RAID 10)
- 1 x M.2 PCIe 5.0 (RAID 0 / RAID 1 / RAID 10)
Interfaces
- 1 x HDMI
- 1 x DisplayPort
- 1 x USB-C 3.2 Gen2x2
- 2 x USB 3.2 Gen 2
- 1 x USB-C 3.2 Gen 2
- 4 x USB 2.0
- 5 x Audio Mini-jacks (line-in, line-out, mic, rear, center/subwoofer)
- 1 x LAN (2.5Gb Ethernet)
Internal Interfaces
- 1 x USB-C 3.2 Gen 1 - header
- 2 x USB 3.2 Gen 1 - header
- 4 x USB 2.0 - header
- 1 x audio - header
- 1 x Thunderbolt - header
- 1 x serial - header
Power Connectors
- 24-pin main power connector
- 8-pin ATX12V connector
- 4-pin ATX12V connector
Manufacturer Warranty
- Limited warranty - 3 years
Miscellaneous
- Included Accessories: 2 x M.2 rubber package, M.2 screw package, TUF certification card
- Cables Included: 2 x Serial ATA cable
- Software Included: Armoury Crate, ASUS Fan Xpert 4, ASUS AURA Creator, ASUS AI Suite III, PC Cleaner, ASUS TUF GAMING CPU-Z, MyAsus, Norton AntiVirus (Trial), WinRAR
- Compliant Standards: DisplayPort 1.4, FCC Part 15 Class B, VCCI Class B ITE, JATE, EU REACH, EU RoHS, WEEE
- Width: 30.5 cm
- Depth: 24.4 cm
Audio
- Type: HD Audio (8-channel)
- Compliant Standards: High Definition Audio
Features
- BIOS Type: AMI
- BIOS Features: UEFI BIOS, ASUS EZ Flash 3
- Hardware Features: ASUS OptiMem II, TUF LANGuard, jack retasking, audio jack detect technology, BIOS FlashBack button, Water Pump Header, ASUS DIGI+ VRM, ASUS Enhanced DRAM Overcurrent Protection, ESD Guards, overvoltage protection, ASUS SafeSlot Core+, ASUS Stainless Steel Back I/O, ASUS Q-Design, M.2 Q-Latch, Q-DIMM, Q-LED, Q-Slot, M.2 heatsink, VRM heatsink design, ASUS EZ DIY, BIOS FlashBack LED, ASUS ProCool, pre-mounted I/O shield, ASUS SafeDIMM, ASUS Aura Sync, ASUS TurboV EVO, CrashFree BIOS 3, 12+2 Phase Power Design, 60A Power Stage, TUF Components, Enlarged Chipset Heatsink
LAN
- Network Interfaces: 2.5 Gigabit Ethernet
Supported RAM
- Max Size: 128 GB
- Technology: DDR5
- Bus Clock: 4800 MHz, 5000 MHz, 5200 MHz (O.C.), 5400 MHz (O.C.), 5600 MHz (O.C.), 5800 MHz (O.C.), 6000 MHz (O.C.), 6200 MHz (O.C.), 6400 MHz (O.C.)
- RAM Integrity Check: Non-ECC, on-die ECC, ECC
- Registered or Buffered: Unbuffered
- Features: Dual channel memory architecture, AMD EXPO technology
SureLookIT.com
ASUS TUF Gaming B650-Plus (90MB1BY0-M0EAY0)
Motherboard - ATX - Socket AM5 - AMD B650 Chipset
USB-C 3.2 Gen 2x2, USB 3.1 Gen 2, USB 3.2 Gen 2, USB-C 3.2 Gen2, USB-C 3.2 Gen 1 - 2.5 Gigabit LAN - Onboard graphics (CPU required) - HD Audio (8-channel)
Overview
ASUS TUF Gaming B650-Plus takes all the essential elements of the AMD Ryzen 7000-series processors and combines them with game-ready features and proven durability. Engineered with military-grade components, an upgraded power solution and a comprehensive cooling system, this motherboard goes beyond expectations with rock-solid and stable performance for marathon gaming. TUF Gaming motherboards also undergo rigorous endurance testing to ensure that they can handle conditions where others may fail. Aesthetically, this model incorporates rugged off-black and geometric design elements to reflect the dependability and stability that defines the TUF Gaming series.
Key Features
- CPU performance boost
- All-around energy efficiency
- UEFI BIOS
- Teamed power stages
- 8 + 4 pin ProCool power connectors
- TUF chokes
- TUF capacitors
- Digi+ VRM
- DDR5 OC 6400
- PCIe 5.0 support
- Enlarged VRM heatsink
- Optimized M.2 heatsink design
- 2.5 Gb Ethernet
- Two-way AI noise cancelation
- Realtek 7.1 surround sound
- DTS Audio Processing
- Addressable Gen 2 RGB header
Product Features
CPU Performance Boost
AMD Precision Boost Overdrive (PBO) pushes the CPU current and voltage budget to opportunistically increase performance. By aggressively tuning the PBO parameters, AMD's algorithm can leverage the motherboard's robust power solution to ramp up performance even higher.
All-Around Energy Efficiency
The Power Saving function contains several settings that can easily optimize power consumption and maximize energy savings. You can enable a CPU power limit, darken Aura lighting, and set the fan profile to a power saving mode. You can also toggle the Power Saver plan that is built into Microsoft Windows.
UEFI BIOS
The renowned ASUS UEFI BIOS provides everything you need to configure, tweak and tune your system. It offers intelligently simplified options for PC DIY beginners and comprehensive features for seasoned veterans.
Teamed Power Stages
12 + 2 power stages are each rated to handle 60 amperes, combining high-side and low-side MOSFETS and drivers into a single package to deliver power, efficiency and stable performance for all compatible AMD processors.
8 + 4 Pin ProCool Power Connectors
Compared to traditional power inputs, ASUS ProCool connectors are built to tight specifications to ensure full contact with PSU power cables. The resulting lower impedance helps prevent hotspots and connector failure.
TUF Chokes
Certified military-grade TUF chokes deliver rock-solid power to the CPU, improving system stability.
TUF Capacitors
The TUF 5K metallic capacitors provide 52% wider temperature tolerance and a 2.5x-longer lifespan than standard motherboard capacitors.
Digi+ VRM
The integrated Digi+ voltage-regulator module (VRM) is fine-tuned for ultra-smooth and ultra-clean power delivery to the CPU at all times.
DDR5 OC 6400
Comprehensive memory tuning options are the cornerstone of TUF Gaming motherboards. With TUF Gaming B650 motherboards, you can extract all of the potential out of your DDR5 modules, whether they're from an extreme-speed kit or an entry-level set that would otherwise be locked.
PCIe 5.0 Support
Features one PCIe 5.0 M.2 slot to enjoy the fastest data transfers of up to 128 Gbps. All M.2 slots support NVMe RAID configurations to take advantage of the latest available speeds.
Enlarged VRM Heatsink
The extensive surface area of this heatsink covers the VRMs and chokes to improve heat dissipation.
Optimized M.2 Heatsink Design
All M.2 slots have dedicated heatsinks, keeping M.2 SSDs at optimal operating temperatures to ensure consistent performance and reliability.
Connectivity
TUF-GAMING B650 motherboards include the latest PCI Express version and an arsenal of USB ports including three Type-C connections and Thunderbolt (USB4) support.
2.5 Gb Ethernet
2.5 Gb on-board Ethernet delivers a bandwidth improvement of up to 2.5x. Using your existing LAN cable, you can experience smoother, lag-free gaming, high-resolution streaming, and faster file transfers.
Two-Way AI Noise Cancelation
This ASUS-exclusive utility uses a deep-learning database to reduce background noise from the microphone and incoming audio while preserving voices.
Realtek 7.1 Surround Sound
Custom audio codec co-designed with Realtek for pristine audio quality with a 108 dB signal-to-noise ratio for the stereo line out and 103 dB SNR for line-in.
DTS Audio Processing
Enhances audio experiences by reducing distortion, delivering deeper bass, and allowing for customizable audio settings.
Addressable Gen 2 RGB Header
Three addressable Gen 2 RGB headers support up to 500 LEDs on Gen 2 RGB devices with backward compatibility for existing Aura Sync gear.
Main Specification
- Product Description: ASUS TUF Gaming B650-Plus - motherboard - ATX - Socket AM5 - AMD B650
- Product Type: Motherboard - ATX
- Chipset Type: AMD B650
- Processor Socket: 1 x Socket AM5
- Compatible Processors: Ryzen (supports Ryzen 7000 Series)
- Max RAM Size: 128 GB
- RAM Supported: 4 DIMM slots - DDR5, non-ECC, on-die ECC, ECC, unbuffered
- Storage Ports: 4 x SATA-600 (RAID), 3 x M.2
-
USB / FireWire Ports:
- 1 x USB-C 3.2 Gen 2x2
- 1 x USB-C 3.2 Gen 2
- 2 x USB 3.2 Gen 2
- 4 x USB 2.0
- 1 x USB-C 3.2 Gen 1 (header)
- 2 x USB 3.2 Gen 1 (header)
- 4 x USB 2.0 (header)
- Audio: HD Audio (8-channel)
- LAN: 2.5 Gigabit Ethernet
- Manufacturer Warranty: 3-year warranty
Extended Specification
General
- Product Type: Motherboard - ATX
- Chipset Type: AMD B650
- Processor Socket: Socket AM5
- Max Processors Qty: 1
- Compatible Processors: Ryzen (supports Ryzen 7000 Series)
Expansion / Connectivity
Expansion Slots
- 1 x CPU
- 4 x DIMM 288-pin
- 1 x PCIe 4.0 x16
- 1 x PCIe 4.0 x16 (x4 mode - auto turn-off if 3rd M.2 is occupied)
- 2 x PCIe 4.0 x1
- 2 x M.2 socket (2242/2260/2280 M.2 Key M)
- 1 x M.2 socket (2242/2260/2280/22110 M.2 Key M)
Storage Interfaces
- 4 x SATA-600 (RAID 0 / RAID 1 / RAID 10)
- 2 x M.2 PCIe 4.0 (RAID 0 / RAID 1 / RAID 10)
- 1 x M.2 PCIe 5.0 (RAID 0 / RAID 1 / RAID 10)
Interfaces
- 1 x HDMI
- 1 x DisplayPort
- 1 x USB-C 3.2 Gen2x2
- 2 x USB 3.2 Gen 2
- 1 x USB-C 3.2 Gen 2
- 4 x USB 2.0
- 5 x Audio Mini-jacks (line-in, line-out, mic, rear, center/subwoofer)
- 1 x LAN (2.5Gb Ethernet)
Internal Interfaces
- 1 x USB-C 3.2 Gen 1 - header
- 2 x USB 3.2 Gen 1 - header
- 4 x USB 2.0 - header
- 1 x audio - header
- 1 x Thunderbolt - header
- 1 x serial - header
Power Connectors
- 24-pin main power connector
- 8-pin ATX12V connector
- 4-pin ATX12V connector
Manufacturer Warranty
- Limited warranty - 3 years
Miscellaneous
- Included Accessories: 2 x M.2 rubber package, M.2 screw package, TUF certification card
- Cables Included: 2 x Serial ATA cable
- Software Included: Armoury Crate, ASUS Fan Xpert 4, ASUS AURA Creator, ASUS AI Suite III, PC Cleaner, ASUS TUF GAMING CPU-Z, MyAsus, Norton AntiVirus (Trial), WinRAR
- Compliant Standards: DisplayPort 1.4, FCC Part 15 Class B, VCCI Class B ITE, JATE, EU REACH, EU RoHS, WEEE
- Width: 30.5 cm
- Depth: 24.4 cm
Audio
- Type: HD Audio (8-channel)
- Compliant Standards: High Definition Audio
Features
- BIOS Type: AMI
- BIOS Features: UEFI BIOS, ASUS EZ Flash 3
- Hardware Features: ASUS OptiMem II, TUF LANGuard, jack retasking, audio jack detect technology, BIOS FlashBack button, Water Pump Header, ASUS DIGI+ VRM, ASUS Enhanced DRAM Overcurrent Protection, ESD Guards, overvoltage protection, ASUS SafeSlot Core+, ASUS Stainless Steel Back I/O, ASUS Q-Design, M.2 Q-Latch, Q-DIMM, Q-LED, Q-Slot, M.2 heatsink, VRM heatsink design, ASUS EZ DIY, BIOS FlashBack LED, ASUS ProCool, pre-mounted I/O shield, ASUS SafeDIMM, ASUS Aura Sync, ASUS TurboV EVO, CrashFree BIOS 3, 12+2 Phase Power Design, 60A Power Stage, TUF Components, Enlarged Chipset Heatsink
LAN
- Network Interfaces: 2.5 Gigabit Ethernet
Supported RAM
- Max Size: 128 GB
- Technology: DDR5
- Bus Clock: 4800 MHz, 5000 MHz, 5200 MHz (O.C.), 5400 MHz (O.C.), 5600 MHz (O.C.), 5800 MHz (O.C.), 6000 MHz (O.C.), 6200 MHz (O.C.), 6400 MHz (O.C.)
- RAM Integrity Check: Non-ECC, on-die ECC, ECC
- Registered or Buffered: Unbuffered
- Features: Dual channel memory architecture, AMD EXPO technology
SureLookIT.com
3 to 5 Working Days Delivery & Return Terms
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
How to Return:
You must contact us to arrange collection. Do not send it yourself.
If returned by any other means, or without first contacting us to arrange collection, the return will be refused, the product sent back to you.
We are not responsible for lost/damaged parcels.
You must pay a delivery fee to have it sent back to you
Returns time frame:
14 days from delivery date (based on tracking).
Item must be unopened, sealed, and resaleable.
Must arrive back to us within 14 days.
Important:
Refunds issued only if all return conditions are met.
If opened or not resaleable, it will be returned to you and no refund given.
Warranty:
Manufacturer warranty period is specified on the product page.
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below

All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
-
Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
-
If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
-
Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key dispatch delivery dates 2024



-
If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
-
Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
-
Yes, please contact us by phone, email or WhatsApp.
-
If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
-
We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
-
If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
-
Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
-
Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
-
It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
-
Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
sales@surelookit.com - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.