Computer & phone accessories
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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing DPD Ireland / AnPost for parcel delivery, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, just send it back to us, and we'll promptly issue a refund. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Out of Stock
ROG CROSSHAIR X870E HERO, ATX, Socket AM5, Mainboard
€759.99
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: 90MB1IE0-M0EAY0
Manufacturer's Warranty: 2 Year
Condition: New
Availability: Out of Stock
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ASUS ROG CROSSHAIR X870E HERO (90MB1IE0-M0EAY0)
Overview
ASUS ROG CROSSHAIR X870E HERO - Motherboard - ATX - Socket AM5 - AMD X870E Chipset - USB4, USB 3.2 Gen 2, USB-C 3.2 Gen2, USB 3.2 Gen 1, USB-C 3.2 Gen 2x2 - Wi-Fi 7, Bluetooth, 5 Gigabit Ethernet - onboard graphics (CPU required) - HD Audio (8-channel)
The ASUS ROG CROSSHAIR X870E HERO motherboard is engineered to provide gamers and performance enthusiasts with a robust foundation for high-performance computing. With compatibility for Ryzen 7000/8000/9000 Series processors and support for DDR5 SDRAM, this motherboard ensures efficient operation and speed. It features a UEFI BIOS designed for versatile adjustment and optimization, allowing users to tailor settings for enhanced performance.
Equipped with multiple expansion slots including M.2 and PCIe 5.0, this motherboard offers flexibility for future upgrades. ASUS's innovative features like AURA RGB lighting Control and Q-Code enhance the user experience by providing visual aesthetic options and ease of troubleshooting. With high-definition audio and advanced networking capabilities such as Wi-Fi 7 and Bluetooth 5.4, this model combines performance with connectivity, making it suitable for any setup aimed at gaming or creative workloads.
Key Features
- Supports Ryzen 7000/8000/9000 Series processors
- Offers multiple M.2 and RAID storage options
- Includes dual-channel memory architecture with ECC support
- Features advanced networking options with Wi-Fi 7 and Bluetooth 5.4
- Equipped with customizable AURA RGB lighting
Product Features
Versatile expansion capabilities
The ASUS ROG CROSSHAIR X870E HERO is fitted with a variety of expansion slots, including PCIe 5.0 and multiple M.2 sockets, enabling flexibility for upgrades and performance enhancements tailored to the user's needs.
Efficient memory management
Supporting DDR5 SDRAM with capabilities for ECC modules, this motherboard ensures reliable performance, with features like AMD EXPO technology and NitroPath technology to optimize memory efficiency.
Enhanced audio experience
Equipped with SupremeFX audio codec and compliant with Dolby Atmos technology, the motherboard delivers high definition audio across 8 channels, enriching the overall multimedia experience whether for gaming or media consumption.
Advanced networking features
The motherboard provides connectivity options, including 5 Gigabit Ethernet and 2.5 Gigabit Ethernet, alongside support for the latest Wi-Fi protocols ensuring seamless network performance and superior online connectivity.
Intuitive user features
With unique hardware features such as ASUS Q-Design and Q-Code, users gain a streamlined experience for installations and troubleshooting, making the ROG CROSSHAIR X870E HERO a formidable choice for both seasoned builders and newcomers alike.
Main Specification
- Product Description: ASUS ROG CROSSHAIR X870E HERO - motherboard - ATX - Socket AM5 - AMD X870E
- Product Type: Motherboard - ATX
- Chipset Type: AMD X870E
- Processor Socket: 1 x Socket AM5
- Compatible Processors: Supports Ryzen 7000/8000/9000 Series
- Max RAM Size: 192 GB
- RAM Supported: 4 DIMM slots - DDR5, non-ECC, ECC, on-die ECC, unbuffered
- Storage Ports: 1 x SlimSAS, 4 x SATA-600, 6 x M.2
- USB / FireWire Ports: 2 x USB4, 2 x USB-C 3.2 Gen 2, 6 x USB 3.2 Gen 2, 2 x USB-C 3.2 Gen 2x2, 4 x USB 3.2 Gen 1, 4 x USB 2.0 via headers
- Audio: HD Audio (8-channel)
- LAN: 802.11a/b/g/n/ac/ax/be (Wi-Fi 7), Bluetooth 5.4, 5 Gigabit Ethernet
Extended Specification
General
- Product Type: Motherboard - ATX
- Chipset Type: AMD X870E
- Processor Socket: Socket AM5
- Max Processors Qty: 1
- Compatible Processors: Supports Ryzen 7000/8000/9000 Series
Expansion / Connectivity
- Expansion Slots: 1 x CPU, 4 x DIMM 288-pin, 2 x PCIe 5.0 x16, 4 x M.2 socket (2242/2260/2280 M.2 Key M slot), 1 x M.2 socket (2280 M.2 Key M slot)
Storage Interfaces
- 4 x SATA-600 (7pin Serial ATA) - RAID 0/1/10/5
- 3 x M.2 (PCIe 5.0) - RAID 0/1/10/5
- 2 x M.2 (PCIe 4.0) - RAID 0/1/10/5
- 1 x SlimSAS (SATA-600 / PCIe 4.0) - RAID 0/1/10/5
RAID Features
- AMD RAID Xpert2 Technology
Interfaces
- 2 x Thunderbolt 4/DisplayPort/USB4
- 2 x USB-C 3.2 Gen 2
- 6 x USB 3.2 Gen 2
- 1 x HDMI
- 2 x aerial
- 1 x LAN (2.5Gigabit Ethernet)
- 1 x LAN (5Gigabit Ethernet)
- 1 x audio line-out - mini-jack
- 1 x microphone - mini-jack
- 1 x SPDIF out
Internal Interfaces
- 2 x USB-C 3.2 Gen 2x2 - header
- 4 x USB 3.2 Gen 1 - header
- 4 x USB 2.0 - header
- 1 x audio - header
Power Connectors
- 24-pin main power connector
- 2 x 8-pin ATX12V connectors
- 8-pin PCI Express power connector
Miscellaneous
- Included Accessories: ARGB RGB extension cable, 2 x M.2 Q-Latch, 3 x M.2 Q-Slide, 5 x M.2 rubber package, ASUS Wi-Fi Q-antenna, Q-Connector, ROG bottle opener, ROG stickers, ROG thank you card, USB drive
- Cables Included: 4 x SATA Express cable
- Software Included: Adobe Creative Cloud (free trial), AIDA64 Extreme (1 year licence), Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, ROG CPU-Z, ROG GameFirst Utility, TurboV Core, USB Wattage Watcher, WinRAR (40 days trial), Drivers & Utilities
- Compliant Standards: DisplayPort 1.4a
- Width: 30.5 cm
- Depth: 24.4 cm
Audio
- Type: HD Audio (8-channel)
- Audio Codec: SupremeFX ALC4082 / ESS ES9219
- Compliant Standards: High Definition Audio, Dolby Atmos
Features
- BIOS Type: AMI
- BIOS Features: UEFI BIOS, ASUS EZ Flash 3, ASUS UEFI BIOS EZ Mode
- Sleep / Wake Up: Wake on LAN (WOL), wake on PME
- Hardware Features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), Clear CMOS Button, BIOS FlashBack button, 10K Black Metallic Capacitors, ASUS Aura Sync, ASUS Extreme Engine Digi+, ASUS Extreme OC Kit, ASUS EZ DIY, ASUS ProCool II, ASUS Q-Connector, ASUS Q-Design, ASUS SafeDIMM, ASUS SafeSlot, FlexKey button, M.2 heatsink, M.2 heatsink backplate, M.2 Q-Latch, M.2 Q-Release, M.2 Q-Slide, metal backplate, MicroFine Alloy Chokes, PCIe Slot Q-Release, pre-mounted I/O shield, Q-Antenna, Q-Code, Q-Dashboard, Q-LED, Q-Release Slim, Q-Slot, Quick Charge 4+, Start button, VRM heatsink design, Polymo Lighting II, 18+2+2 Phase Power Design, AI Cooling II, AI Networking II, AI Overclocking, AMD Precision Boost Overdrive (PBO), Core Flex technology, chipset heatsink
LAN
- 802.11a/b/g/n/ac/ax/be (Wi-Fi 7)
- Bluetooth 5.4
- 5 Gigabit Ethernet
Supported RAM
- Max Size: 192 GB
- Technology: DDR5
- Bus Clock: 4100 MHz (O.C.), 4300 MHz (O.C.), 4000 MHz (O.C.)
- RAM Integrity Check: Non-ECC, ECC, on-die ECC
- Registered or Buffered: Unbuffered
- Features: Dual channel memory architecture, AMD EXPO technology
What is in the box?
- ASUS ROG CROSSHAIR X870E HERO
- 4 x SATA Express cable
- ROG thank you card
- Q-Connector
- USB drive
- 2 x M.2 Q-Latch
- ROG stickers
- ASUS Wi-Fi Q-antenna
- ARGB RGB extension cable
- 3 x M.2 Q-Slide
SureLookIT.com
ASUS ROG CROSSHAIR X870E HERO (90MB1IE0-M0EAY0)
Overview
ASUS ROG CROSSHAIR X870E HERO - Motherboard - ATX - Socket AM5 - AMD X870E Chipset - USB4, USB 3.2 Gen 2, USB-C 3.2 Gen2, USB 3.2 Gen 1, USB-C 3.2 Gen 2x2 - Wi-Fi 7, Bluetooth, 5 Gigabit Ethernet - onboard graphics (CPU required) - HD Audio (8-channel)
The ASUS ROG CROSSHAIR X870E HERO motherboard is engineered to provide gamers and performance enthusiasts with a robust foundation for high-performance computing. With compatibility for Ryzen 7000/8000/9000 Series processors and support for DDR5 SDRAM, this motherboard ensures efficient operation and speed. It features a UEFI BIOS designed for versatile adjustment and optimization, allowing users to tailor settings for enhanced performance.
Equipped with multiple expansion slots including M.2 and PCIe 5.0, this motherboard offers flexibility for future upgrades. ASUS's innovative features like AURA RGB lighting Control and Q-Code enhance the user experience by providing visual aesthetic options and ease of troubleshooting. With high-definition audio and advanced networking capabilities such as Wi-Fi 7 and Bluetooth 5.4, this model combines performance with connectivity, making it suitable for any setup aimed at gaming or creative workloads.
Key Features
- Supports Ryzen 7000/8000/9000 Series processors
- Offers multiple M.2 and RAID storage options
- Includes dual-channel memory architecture with ECC support
- Features advanced networking options with Wi-Fi 7 and Bluetooth 5.4
- Equipped with customizable AURA RGB lighting
Product Features
Versatile expansion capabilities
The ASUS ROG CROSSHAIR X870E HERO is fitted with a variety of expansion slots, including PCIe 5.0 and multiple M.2 sockets, enabling flexibility for upgrades and performance enhancements tailored to the user's needs.
Efficient memory management
Supporting DDR5 SDRAM with capabilities for ECC modules, this motherboard ensures reliable performance, with features like AMD EXPO technology and NitroPath technology to optimize memory efficiency.
Enhanced audio experience
Equipped with SupremeFX audio codec and compliant with Dolby Atmos technology, the motherboard delivers high definition audio across 8 channels, enriching the overall multimedia experience whether for gaming or media consumption.
Advanced networking features
The motherboard provides connectivity options, including 5 Gigabit Ethernet and 2.5 Gigabit Ethernet, alongside support for the latest Wi-Fi protocols ensuring seamless network performance and superior online connectivity.
Intuitive user features
With unique hardware features such as ASUS Q-Design and Q-Code, users gain a streamlined experience for installations and troubleshooting, making the ROG CROSSHAIR X870E HERO a formidable choice for both seasoned builders and newcomers alike.
Main Specification
- Product Description: ASUS ROG CROSSHAIR X870E HERO - motherboard - ATX - Socket AM5 - AMD X870E
- Product Type: Motherboard - ATX
- Chipset Type: AMD X870E
- Processor Socket: 1 x Socket AM5
- Compatible Processors: Supports Ryzen 7000/8000/9000 Series
- Max RAM Size: 192 GB
- RAM Supported: 4 DIMM slots - DDR5, non-ECC, ECC, on-die ECC, unbuffered
- Storage Ports: 1 x SlimSAS, 4 x SATA-600, 6 x M.2
- USB / FireWire Ports: 2 x USB4, 2 x USB-C 3.2 Gen 2, 6 x USB 3.2 Gen 2, 2 x USB-C 3.2 Gen 2x2, 4 x USB 3.2 Gen 1, 4 x USB 2.0 via headers
- Audio: HD Audio (8-channel)
- LAN: 802.11a/b/g/n/ac/ax/be (Wi-Fi 7), Bluetooth 5.4, 5 Gigabit Ethernet
Extended Specification
General
- Product Type: Motherboard - ATX
- Chipset Type: AMD X870E
- Processor Socket: Socket AM5
- Max Processors Qty: 1
- Compatible Processors: Supports Ryzen 7000/8000/9000 Series
Expansion / Connectivity
- Expansion Slots: 1 x CPU, 4 x DIMM 288-pin, 2 x PCIe 5.0 x16, 4 x M.2 socket (2242/2260/2280 M.2 Key M slot), 1 x M.2 socket (2280 M.2 Key M slot)
Storage Interfaces
- 4 x SATA-600 (7pin Serial ATA) - RAID 0/1/10/5
- 3 x M.2 (PCIe 5.0) - RAID 0/1/10/5
- 2 x M.2 (PCIe 4.0) - RAID 0/1/10/5
- 1 x SlimSAS (SATA-600 / PCIe 4.0) - RAID 0/1/10/5
RAID Features
- AMD RAID Xpert2 Technology
Interfaces
- 2 x Thunderbolt 4/DisplayPort/USB4
- 2 x USB-C 3.2 Gen 2
- 6 x USB 3.2 Gen 2
- 1 x HDMI
- 2 x aerial
- 1 x LAN (2.5Gigabit Ethernet)
- 1 x LAN (5Gigabit Ethernet)
- 1 x audio line-out - mini-jack
- 1 x microphone - mini-jack
- 1 x SPDIF out
Internal Interfaces
- 2 x USB-C 3.2 Gen 2x2 - header
- 4 x USB 3.2 Gen 1 - header
- 4 x USB 2.0 - header
- 1 x audio - header
Power Connectors
- 24-pin main power connector
- 2 x 8-pin ATX12V connectors
- 8-pin PCI Express power connector
Miscellaneous
- Included Accessories: ARGB RGB extension cable, 2 x M.2 Q-Latch, 3 x M.2 Q-Slide, 5 x M.2 rubber package, ASUS Wi-Fi Q-antenna, Q-Connector, ROG bottle opener, ROG stickers, ROG thank you card, USB drive
- Cables Included: 4 x SATA Express cable
- Software Included: Adobe Creative Cloud (free trial), AIDA64 Extreme (1 year licence), Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, ROG CPU-Z, ROG GameFirst Utility, TurboV Core, USB Wattage Watcher, WinRAR (40 days trial), Drivers & Utilities
- Compliant Standards: DisplayPort 1.4a
- Width: 30.5 cm
- Depth: 24.4 cm
Audio
- Type: HD Audio (8-channel)
- Audio Codec: SupremeFX ALC4082 / ESS ES9219
- Compliant Standards: High Definition Audio, Dolby Atmos
Features
- BIOS Type: AMI
- BIOS Features: UEFI BIOS, ASUS EZ Flash 3, ASUS UEFI BIOS EZ Mode
- Sleep / Wake Up: Wake on LAN (WOL), wake on PME
- Hardware Features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), Clear CMOS Button, BIOS FlashBack button, 10K Black Metallic Capacitors, ASUS Aura Sync, ASUS Extreme Engine Digi+, ASUS Extreme OC Kit, ASUS EZ DIY, ASUS ProCool II, ASUS Q-Connector, ASUS Q-Design, ASUS SafeDIMM, ASUS SafeSlot, FlexKey button, M.2 heatsink, M.2 heatsink backplate, M.2 Q-Latch, M.2 Q-Release, M.2 Q-Slide, metal backplate, MicroFine Alloy Chokes, PCIe Slot Q-Release, pre-mounted I/O shield, Q-Antenna, Q-Code, Q-Dashboard, Q-LED, Q-Release Slim, Q-Slot, Quick Charge 4+, Start button, VRM heatsink design, Polymo Lighting II, 18+2+2 Phase Power Design, AI Cooling II, AI Networking II, AI Overclocking, AMD Precision Boost Overdrive (PBO), Core Flex technology, chipset heatsink
LAN
- 802.11a/b/g/n/ac/ax/be (Wi-Fi 7)
- Bluetooth 5.4
- 5 Gigabit Ethernet
Supported RAM
- Max Size: 192 GB
- Technology: DDR5
- Bus Clock: 4100 MHz (O.C.), 4300 MHz (O.C.), 4000 MHz (O.C.)
- RAM Integrity Check: Non-ECC, ECC, on-die ECC
- Registered or Buffered: Unbuffered
- Features: Dual channel memory architecture, AMD EXPO technology
What is in the box?
- ASUS ROG CROSSHAIR X870E HERO
- 4 x SATA Express cable
- ROG thank you card
- Q-Connector
- USB drive
- 2 x M.2 Q-Latch
- ROG stickers
- ASUS Wi-Fi Q-antenna
- ARGB RGB extension cable
- 3 x M.2 Q-Slide
SureLookIT.com
3 to 5 Working Days Delivery & Return Terms
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
How to Return:
You must contact us to arrange collection. Do not send it yourself.
If returned by any other means, or without first contacting us to arrange collection, the return will be refused, the product sent back to you.
We are not responsible for lost/damaged parcels.
You must pay a delivery fee to have it sent back to you
Returns time frame:
14 days from delivery date (based on tracking).
Item must be unopened, sealed, and resaleable.
Must arrive back to us within 14 days.
Important:
Refunds issued only if all return conditions are met.
If opened or not resaleable, it will be returned to you and no refund given.
Warranty:
Manufacturer warranty period is specified on the product page.
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
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Key Dispatch / Delivery Dates for 2024
See link below for dates when we cannot deliver or dispatch
Key dispatch delivery dates 2024
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
sales@surelookit.com - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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